Salvage Angel — Attraction in Norwood

Within 10 minutes of arriving I was approached by an employee that asked if I wanted a shopping basket. I kindly declined. 10 minutes later another employee approaches me (an older woman) she asked if she could take my items for me. This time I was confused.. “no”? I answered. The lady then smiles and says “Are you sure?” “We can have your items up front for you”? “So that way you can enjoy some hands free shopping”! I still look at her confused, and I answered “no thank you”. At this time I had a total of 2 items in my hands, that entire interaction was odd. I communicated to my friend that I was uncomfortable and that if I received another micro aggression I would not continue shopping. I did end up grabbing a basket shortly after finding more pieces I wanted to purchase, and the same employee was just watching me. After exploring the back of the store, we made our way to shop the front. That same employee from earlier was hovering the exit, this was extremely disheartening. My friend was trying on rings and of course the same employee did laps around my friend pretending to be busy while watching her. The only reason we decided to continue shopping was because we wanted to support our favorite vendors. We will be purchasing directly from those vendors moving forward as we will not be returning to Savage Angel after this racist experience. My only regret was not speaking up in the moment because that employee was way too comfortable doing so, you can tell this was not her first time. I want to prevent someone else from having the same experience,...

Let me preface this by saying that I truly wish I were leaving a better review. However, I want others to err on the side of caution, something I unfortunately did not do at the time.

I had a lovely time shopping at Salvage Angel in mid-June. I picked up a few items, including a charm necklace, something that had been on my wishlist for a while. I specifically wanted to buy one from an artisan or vendor market rather than from places like TJMaxx, Amazon or Temu. I found the necklace (pictured on the left) at a booth located in the back of the building. I believe I paid somewhere between $20 and $25.

Imagine my surprise a few months later when I was scrolling through SHEIN and came across the exact same necklace, with identical beads and charms, for $1.72 (see right image).

I understand that Salvage Angel doesn't directly manage the inventory of individual vendor booths. Still, based on other reviews, it seems that reselling low-cost new items from sites such as Amazon, SHEIN, etc. is a common practice among some vendors there. That is incredibly disappointing.

All I can say is to be wary of new or new-ish items. There’s a good chance they cost the vendor just pennies to import from fast fashion sites to make a...

Truly dreadful communication. They don't answer their phone during business hours and don't reply to messages. Attempted to buy an item for my wedding but their horrible customer service put me off. Would not recommend to others and will never attempt to do business with them again.

ETA: I was told I would receive a call when the item was brought in to the store. I never received a call and was unable to reach the store by telephone or message during business hours. As I live 30 minutes away, I was unwilling to make the drive without assurance the item was in the store and available...