New Golden Abacus — Restaurant in Norwood

It had been a while since I have been here. The experiences were always great. A little hidden gem off of route 1 in Norwood. Restaurant was clean, the locals at the bar were friendly. Ping, the owner was behind the bar. It is family run. She was personable and nice to talk to. I ordered some of my Chinese food staples to check them out. Started with the Hot and Sour Soup. It was old school with a nice flavor and a little kick. The Beef Teriyaki was tender, flavorful and finished off with a delicious glaze. The Wings were nice and crispy on the outside, tender and juicy on the outside. They were well marinated throughout. A tad salty, but overall solid. The Spareribs were fresh, also moist with a nice flavor. The Egg Roll was more modern with a cabbage filling. They had a nice taste. I am more of a traditional Egg Roll fan that's heavy on celery and pork. The absolute star of the show was the Lobster Sauce. The sauce had a perfect consistency and complex flavors with a nice garlicky taste with a slight sweetness to balance. This dish was amazing! Definitely worth...

Poor Customer Service...... For Some. I went into the restaurant to pick up my food and requested Duck Sauce. As I was casing out I asked if it had been put in the bag and was told it wasnt, but she would get it. As the owner was finishing my transaction, she asked if she could help the next person in line, who said she had 7 in her party. The owner then left the counter and began setting up the table for 7. I figured she had fotgotten about the Duck Sauce, so I asked again if Icould have some Duck Sauce and her response was "I know", and finished putting on the table cloth on before walking back over to the counter where I had cashed out, and handed me the Duck Sauce. I'm a black woman and the 7 patrons who came in after me were white. I found this extremely disrespectful and dismissive. And will NEVER go back! Everyone wants to feel valued and respected and that I did not. It's a shame there are people (even owner's) who feel they can marginalize...

The worst Hot & Sour Soup. I ordered a large size to go because I had a craving for deliciousness. I popped off the lid in the car during the ride home because I couldn't wait to taste but wait a minute, what the heck was I tasting? It wasn't spicy hot, it was bland, it wasn't at all sour and worst of all it was thin, I was drinking vegetable broth. Never have I gotten this soup with a thin consistency, NEVER. I got the Pad Thai too and besides the crushed peanut piled in the corner there was hardly any other ingredients it there besides plain rice noodles, it was tasty but there was no sauce...