Frequented 4th Dimension over a period of several years, and commissioned a build with them as well. The sales staff at 4th Dimension is very helpful, courteous, and will pay attention to your wants and needs. Several times they were able to offer better prices on parts because they were in used but working condition. I have nothing but good things to say about the sales staff.

Things did not go so well when interacting with the service staff, however. I ordered a high-end...

I was not happy with my service! 5 days after I dropped my laptop off, I get a call saying they found the serial number on the part and asked if I wanted to order it, I said yes. I got a call 2 days later saying they ordered the part. Why did it take 2 days to order a battery? Then I got a call every single day, from the same person, around the same time at night, telling me the same thing, its not here yet. Then Monday, a week after they told me they had the serial number of the battery,...

I am very disappointed. I bought my old laptop in to have the hard drive cloned over to a solid state drive which I supplied. I had just reinstalled Windows 7 to the old drive and then I ran into problems doing the clone and thought I should have a professional make sure it was done right. The price seemed reasonable, $50.00. When it was done, they called and said it was ready to pick up but for some unknown reason Windows Update was not working. Not to worry, they could fix it! Normally...