I have been here several times and the service gets worse and worse. I really believe Iâm being generous with two stars because Iâm so disappointed. The second to last time I got a massage from here, the lady was on her phone the ENTIRE time. I could feel the phone vibrate on the bed whether it was next to my head, by my side, or down by my feet⌠I always knew when she was on her phone because she would start to use only one hand and it wasnât the same pressure/movements as when she was paying full attention to the massage. The LAST time I was here (which was yesterday), I used my card that said âbuy 10 massages, get 30 minutes freeâ. It was a whole ordeal and I got switched out between two employees. They made several phone calls to make sure the card was legit and of course again, they were on their phone again during the massage.
All in all, the massages are not consistent. They have spent 15 minutes on one side of my back and then would only spend 2 minutes on the other side. The employees are constantly yelling back and forth to each other from outside/inside of the rooms. Itâs not relaxing anymore and I refuse to come here again. Iâve given them enough of my...
   Read moreNope. Nope. Nope. Poor experience all around. I used the restroom and saw the large tote filled with water, snuggle fabric softener, and towels. It appears as though the towels are soaking in fabric softener and then taken out and microwaved before use. Makes sense why the towels smelled so strongly. The water was filthy and oily so it appears they are not actually being washed in between customers, but just thrown back in the tote to be used again. The massage itself was extremely low quality and completely unrelaxing. The linens look like they came from an estate sale, and my face went on a paper towel. She asked me "medium or hard" I said hard. There must have been a confusion because nothing was hard about it, but it certainly was fast. Her hands moved so quickly that it was hard to focus. She just did laps around faster than nascar. They also talked to each other the entire time which was annoying. There is nothing couples about the couples massage. You are still separated. The place is filthy honestly, and like a lot of the other reviews said, the door will be blocked until they have bullied you into giving them a $20...
   Read moreI will never return. First, it was a red flag that they made me pay before the massage. I should have walked away at that point.
The place is not aesthetically pleasing. It didnât feel relaxing and my bed smelled funky.
I scheduled for a coupleâs massage but we left more tense than when we arrived. Our masseuses continued to talk to each other so it was difficult to relax and enjoy the massage. Their phones would ring and they would answer it in the room. My husbandâs masseuse actually left the room for a couple mins to talk on the phone. My masseuseâs phone was actually lying next to my head when it went off and I was annoyed at the brightness and loud ring. The massages itself was poor because it was superficial with...
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