Treasures & Junk Antique Mall — Attraction in Ontario

Been going to Treasures and Junk for years. Never an issue, never questioned price, not seen unprofessional conduct or attitude. Then comes Sunday July 17, 2022. I go in, look around as usual, pickup a few things, and check out. walked out with items purchased, did not look back. Sunday night, i'm looking at receipt and there it is, an OVERCHARGE of $32.33. As I said, I never thought about having to look at my receipts, but for some odd reason, I looked this time. Monday July 18, 2022, I return to Treasures and Junk to get refund on OVERCHARGE amount of $32.33. Here it begins: I go in, approach counter and explain the error, the OVERCHARGE. The woman behind counter goes over the charge on actual TOTAL receipt versus the individual pink receipts. She admits "yes" there is a difference. She states however, she is "not authorized" to refund telling me the "manager is not in until 1:00pm". She then calls a tall guy over who "visually" confirms a discrepency. When I said I wanted a refund of the OVERCHARGE amount he raised his tone and got arrogant saying "you want ME to give you a refund?" I did hear the lady and the guy mention something about receipts for that day "not being over". At their suggestion, I left my name and number. Simply put, I could care less the "over" as that is not a concern of mine. Well, here it is: 1 of the 2, or both: Treasures and Junk has no tendency of regard for professionalism toward customers or they cook the books thinkin the customer is not gonna notice. $32.33 is a noticeable OVERCHARGE and now causes me to wish I looked at previous receipts from this place. The folks behind the counter made no effort to at least try and figure out the REASON for OVERCHARGE. Truth be told, I did notice the How and Why the OVERCHARGE: I was charged DOUBLE on the most expensive item in my purchase that was $32.33...Treasures and Junk closed on this day Monday July 18, 2022 @ 5:00pm it is now 5:15 and from Treasures and Junk, as I was told by lady behind the counter that management would contact me today. I could care a less a $1 or $32, professionalism and honor. Treasures and Junk are closed on Tuesdays which means i'll not hear anything until Wednesday. FOLKS!! STAY AWAY FROM THIS PLACE, HONOR AND PROFESSIONALISM ARE NOT KEY TO HE MANAGEMENT AT TREASURES AND JUNK. Nice shopping but NO MORE!! The $32.33 is gonna cost a lot more. I cannot stand...

Dear owner please read, I love you're antique store and the vendors are amazing. But why does it feel like you're cashiers are radiating racism! I walked in with my service dog & the girl at register along with the green hair and older white lady gave me a dirty look. Me and my girlfriend walked into a telephone booth to take pictures, when I bombarded with questions by an older white man, asking me why service dog wasn't wearing a vest and if if I had papers that had him registered. I had to school him like child to let him know what he was doing was illegal and only one was question can be asked and that's what service my dog provides. He harassed me until I told him that was the law. Then he proceeded to ask me to carry my dog who is heavy i said no. I have heart disease among other medical problems. I'm in the medical field, you could have had a lawsuit in you're hands, this should be reported by me for the discrimination I faced with my dog. Please educate youre employees with manners and have them stop with the dirty looks. I seen you have many complaints with...

Place is amazing and filled with several special antiques; however, much like other poor reviews, my mother and I were shadowed in our visit.

Furthermore, an elderly, Caucasian male attempted to convince me in purchasing a ridiculously priced jar of $100 wishbones. He said, and I quote, that I "never know if [I] will need them in the future, in case [my] mother ends up in the hospital and falls ill." .... He stated this directly in front of my mother and I and proceeded to tell us stories of his impressively disappointing use of recreational substances in his youth. Stating, further, that he was a licensed therapist. How could I respond to this other than walking away? He did not seem to get the message and continued to speak to us as we left his space.

All in all, the employees will follow you and the sellers will harass you if you don't purchase their ludicrous $75 jug of worthless, disgusting, and, most likely, infested wishbones, of which there were 100 of.

A shame. Two stars solely for the merchandise. But 0 stars for the...