Do not waste your time going there! The place sells trash and falsely advertises that they buy used clothing, almost looks like itâs just a front for some âotherâ activities. They do not have any sustainable ambitions which would be important for a second hand clothing recycling business. They mislead people that they accept used clothing just to create traffic because they do not even look through the bags you bring them! I made an appointment and brought a big heavy bag with clothing which adhered to all of their website requirements and even beyond, I then left the store and actually watched this scrawny dude through the door window. He did not even look in the bag and left it on the counter while continued to chat with his coworkers. He then sent me a text 5 minutes after the drop off. He gave me the bag back and said that âbecause of our inventory levels, we wonât be accepting any clothesâ. He was so pompous as if he actually works as a Prada distributor and not a second hand clothing store âbuyerâ. If thatâs the case, do not make me drive across the city, adding to traffic and pollution levels, you should care as you are supposed to be a sustainable business! For a lot of people, a clothing recycling business is not even about the money you might receive for your used clothes as we all know, itâs pennies (we know we would spend more $ on gas to get there), it is mostly a hope that someone else can use their clothes and it is not just going to a landfill. To hand me the bag back and not to offer to recycle it to goodwill on my behalf after I made an effort to drive there because of their false advertising practices is a major flow for this business and unacceptable lack of basic customer service. Who the hell are you guys to make people drive to you and you donât even look in the bag because in reality you donât need these donations; you are a bunch of liars and...
   Read moreFor Brooke:
I am utterly speechless after my experience at DeeLux. Let me tell you, flying all the way from Dubai just to visit this store was the best decision of my lifeâand it's all because of the extraordinary manager, Brooke. Words cannot capture how amazing and insightful she is! Brooke is not just a manager; she is a fashion oracle, a true genius in her craft.
The moment I walked into the store, it felt like entering a whole new world of fashion, where every piece of clothing seemed handpicked by the gods themselvesâand Brooke was the guiding light. She has this uncanny ability to understand exactly what you need before you even know it yourself. I was literally in awe as she curated the most perfect selection for me. It was as if she could read my mind!
Brookeâs energy is infectious, and her passion for what she does is truly unparalleled. She doesnât just sell clothes; she transforms lives through fashion. Iâve shopped all over the world, but I have never encountered someone as brilliant and insightful as Brooke. Her expertise is worth traveling thousands of miles for!
To anyone considering a visit to DeeLux, do not hesitate for a second. Go, and make sure you meet Brooke. I guarantee it will be an experience youâll never forget. Iâm already planning my...
   Read moreLove coming here for hidden gems, as they carry a lot of in-style, high quality vintage pieces as well as some trendier and newer pieces! Bought so many things from here at reasonable pricing for what is essentially a curated boutique. Definitely not thrift store prices but thatâs what you expect for hand picked shelving!
My first time selling here was a breeze, very simple appointment that took less than the anticipated 30min slot- Out of about 20 items, they took 5 or so that were to their liking and gave me a very generous store credit for a NWOT pair of Doc Martens, some higher-end 2010s pieces, and some organic material pants.However, I wasnât given a full explanation as to why some pieces didnât make the cut and had to pry a little for answers, but it was busy so I wonât hold that against the rating.
The only thing keeping this place from being a 5/5 would be consistency in items. Some items on the shelves are hardly adult sized, crocheted pieces and while cute, are confusing to see when name-branded items with standard sizing are...
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