Palm Springs Convention Center — Attraction in Palm Springs

The location was fine but the dedicated food service staff here was an absolute nightmare to deal with. I attended a conference with a paid breakfast. They were checking tickets at the door and you couldn't get in without one. Which was fine. But they didn't have enough seats to accommodate everyone at the tables with place settings. Many guests had their bags occupying empty chairs, and some were just to cramped to fit another person. There were numerous empty tables with no place settings and the staff said they were for "overflow" for people with no tickets... who they weren't allowing in. Which explains why they were completely empty. They seemed unable to understand the obvious logical fallacy of reserving tables for people who don't exist and equally incapable of appreciating the obvious need to improvise in this scenario. Me and several from my party wandered the hall for nearly ten minutes along with numerous other attendees and couldn't find a suitable spot, but the staff refused to give anyone silverware. You could hear numerous arguments all over the hall between attendees and staff who were refusing to provide silverware. It was awkward but I eventually stole a set of silverware from a table that had an unused place setting but was too cramped for me to sit down and I took it to one of the unused tables. At that point one of the staff managers came over and started harassing us and arguing about there being space and just flatly contradicting us and insisting that our experience walking around for 10 minutes was all in our heads. Multiple people at the table pushed back on it and were visibly taken aback at the bizarrely hostile manner he was addressing us for no apparent reason. No one was using the tables. They served no purpose outside of his overactive imagination. We had paid extra for breakfast that was now cold. And because we were at the "wrong" tables they refused to serve us the beverages we'd paid for. A lot of people in the exhibit hall were talking about it afterward and all remarking on the combative & unhelpful attitude of the staff and how their collective attitude defied explanation. On the second day they they relented and put out silverware, but not before they'd already pissed off half the attendees. I would definitely not...

I am upset with the inconstancy with rules entering the center for an event.I missed the notice about bringing our vaccination cards. I decided to go hands free. When we arrived at the front entrance we were asked for our vax cards. We had no idea and didn't read it on the tickets we brought. Neither of us had our phones. I stayed there and my husband drove back home to get our cards. While I was waiting I heard them also ask for ID. Only one time I was asked for my card, at a restaurant and wasn't asked for ID. I couldn't believe they hadn't mentioned the ID. The nice security guard let me use his phone to try and call my husband. Our phones where on contacts only. So he didn't get it. So when he came back he didn't have my ID. We we're meeting friends there also from Oregon, to make sure they had their vax cards we called them. Turns out they were already in the show and weren't required to show vaccination cards. Wow, a very inconsistent rule. We we're very upset to miss the show and our friends. So went back this afternoon and showed or cards, but we were not asked for ID. I had pulled mine out. My husband, didn't he was still sore from the night before.I know you may think us stupid, but we spent more time here than Oregon the last two years. We haven't been out much. In fact this was the very first event we were going to attend. What I'm asking for is the same rules for everyone. How did our friends get in without their cards. A very had lesson learned. The rules are are not the same for...

Visually, this hotel is stunning. We love the Barbie displays in the lobby and all the colors. The updates happened about a dozen years ago, so everything‘s looking a little tired now. I think they need better groundskeepers as we saw beer cans, and what-not thrown into the bushes and some of the garden beds need to be tidied up and weeded with new rocks put down. And apparently the Palm Springs noise ordinance is not in effect here as they piped loud music by the pool, all night and day, and then, during the drag brunches, they had speakers outside so everyone in the hotel complex could hear the drag, queens, singing, and all the bachelorette parties screeching at the top of their lungs. We attended a lecture by the designers, and learned that the bright colors are actually colors of the desert when it is in bloom, and we found that fascinating. We love the idea behind the hotel, it’s just that it needs an update I think at this point. The purple carpet in our hotel room needed rest stretching, and the vinyl flooring in the bathroom was chipped, scratched and discolored, plus the room had a bad smell. Other than that, the linens were clean, and it seemed to be a good value for...