Koffi Central Palm Springs — Restaurant in Palm Springs

I was not in the shop long to give as detailed of a review. I got there an hour before closing, and fyi they have two entrances, in the front and along the side of the building. There were at least a dozen people spread about both sides of the shop, but it felt calm, and there wasn't a line to order. The barista was friendly, and my order was straightforward. If you've never had a coffee from here, their cold brew is foolproof. It has chocolatey notes that go down smoothly and with little acidity. I got it with hazelnut and added cream. As I think about it, the cold brew is the only thing I recall ordering when I do get the opportunity to pop into any of their 4 to 5 locations. Previously, it may have been a regular iced coffee with my preferred flavoring. The one located near the PS strip can be overwhelming crowd wise, and parking is also a pain to find (perhaps during the summer this isn't an issue). I enjoy and find this location and the one in Cat City, the most approachable locations, because they aren't as impacted by our tourism. They sell their own coffee beans whole if you'd like to take home a bag, and I saw a variety of snacks in their cooler, varying from yogurt parfaits to sandwiches. I'd definitely recommend Koffi over any of those well-known franchises. It's a shame their isn't a location in Indio, so I...

In Palm Springs for a NY 2023 family vacation. We wanted to like Koffi but the consistent lack of service and attention to detail made it impossible. We visited three locations and at each found the same issues - ruling out a one-off bad experience.

In all three experiences the wait for a simple Cortado was no shorter than 15min. In two experiences the barista misplaced our order AND forgot a bag of ground coffee.

The topping on this particular story of caution is that the drinks and foods are also over priced relative their direct competition.

The bottom line is they are disorganized or unmotivated to deliver a positive experience and they are over priced and deliver little value. It’s a hard pass from us. We can get better service and value just about anywhere else.

What Koffi has going for it is it’s choice of convenient locations (it is well placed as the default coffee chain with good local coverage in high visibility locations) and it’s coffee and food can’t be faulted in terms of...

We will never be going back here again! The staff was completely rude and no help whatsoever!! We sat there for 15 minutes just trying to get our mobile order and not one person would help or even acknowledge us. My husband saw our drinks sitting behind the counter getting cold so he decided to just grab them since no one would help. Then a worker tells him he can't go there and he told her that no one would help him then the barista guy yelled at him in a agressive manner saying "we are working"!! My husband said well i guess you need more workers then. The guy yelled at him again as my husband was walking out and my husband told him we won't be coming back and the barista guy said "good!"

If your employees feel their only job is to make the coffee and not actually give it to the customers then you...