Papillion Foreign Motors, Inc. — Attraction in Papillion

New to town and haven't been able to find a good mechanic until now. I've been to two and got substandard treatment. I needed a timing belt in my Lexus new it was going to be expensive and wanted to make sure i found a good mechanic. I called 4 mechanics in the area. Rick was the only one to answer and call back with an estimate. Two others had a receptionist that asked me to call back later and ask a mechanic for a quote when they were not busy, rather than asking the details about what I needed and calling back when she had the details. I was able to get quotes back by emailing two other shops. Ricks was the lowest but he also gave me a high estimate to give me the range I could expect if everything went great or if other belts or seals had problems. The shop was clean, they did the job fast, and were professional. My repair came in within the quoted range even with a few suprises. They never pushed services or repairs on me. And gave me an itemized list of possible future fixes that may be important/need to be done (my car is high milage so it's nice to have some idea of future costs). Again no pressure or doom and gloom talk about the repairs needing to be done. In fact he told me none of those if they broke fully would leave me stranded on the road and I could get them fixed as things break if I wanted too. Better yet we had a great mechanic where we used to live. Best I've seen. And his list from a year ago of future repairs has basically the same things that Rick's crew found. Finally nice knowing I know where to go when my cars...

In 2016 I took my 2002 Honda CRV with low mileage to check my engine light that was coming on and the diagnostics said the catalytic converter was the problem. I had Tires Plus give me the new catalytic converter and they replaced it twice with a new one but kept insisting the diagnostics was incorrect. The auto kept misfiring so I decided to get a second opinion with Papillion Foreign Motors. The owner when I told him the check engine light kept coming on he first told me to get rid of the auto. When you are a widow senior citizen woman such as me that is not so easy because of the price of automobiles. He said he would check out the auto and I got a call saying they couldn't tell me what was wrong with my auto but offered to buy it from me for $800.00 and the blue book was $5000.00 according to the Honda dealership I bought it from brand new. Said the mechanics daughter needed a car for college. If the auto was not repairable, why did he want to; buy it from me when he said he couldn't fix it and felt it was all right for his daughter to drive it to college. I am convinced they were unethical and took advantage of me. I sold it to them because no one was able to fix the auto and I ended up in debt for another car. I am talking about this today because it still bothers me they lied just to take my car which was in...

The owner, Jeff Schram, knows his stuff. He is kind and takes time to listen and understand the issue. My truck had been acting up randomly for several months, but no instrument panels lights were coming on. He invited me to stop by anytime while the shop was open when the issue was occurring so he could use his experience to put a finger on the problem. A few months later, the problem got so bad that my truck finally experienced a critical engine failure and had to be towed back to Papillion. Jeff was able to work me into his schedule due to a recent cancellation. FINALLY, the problem was properly diagnosed. Jeff is a trustworthy and quality businessman who calls in a timely manner and provides options - he's almost like a friend. He's super nice, too. I think what was most impressive was his documentation of the problem, including pictures, foul parts, and hands-on explanation - without me even having to ask for that. We live in a world where I'm not sure who to trust with vehicle repair and hope the bill is not getting suspiciously inflated. I was 100% comfortable and confident with Jeff and his team getting me back on the road. They are doing great things at Papillion...