American Furniture — Attraction in Philadelphia

Please read this review very carefully to avoid big hassle. This store is sucks. I chose furniture from here, the sales persons are very nice and cooperative before buying the furniture they asked me to deposit 20% of the furniture price before they deliver the furniture. On the day of delivery the furniture, a friend of mine gave me website to check the pricing and I found same furniture $400/- less which I paid at this store, I called at the store for price match but nobody picked up the phone, after several times calling at the store someone picked up the phone when I spoke with him regarding price match the sales person told me that he will call the manager/owner and get back to me but he never called me back. In USA if you found less price, you go with the proof all stores do price match without any obligation even you already bought it. I called the sales person again and ask for the price match, he just hung up the phone on me and never picked up then I went to the store and spoke the sales person he said the furniture has already been delivered he can't do anything for the price match you should show the proof of price before making the perchase, I told him that you go any stores in USA they offer price match even if you go one week after making the purchase he said that this is not our policy , I asked him that there is nothing mention anything about your policy on the receipt he said go online and read the policy over there.

In short, before making final deal, make sure that you are not over paying the price because they sell one or two sets of furniture a month only and try to rip off the customers to make more money. Most of the furniture they sell called Red Tag Clarance to attract customers showing that it is 60-75% off the regular price which is not true, same furniture you can get at less price from other good furniture stores and you can return and exchange if you are not satisfy with the purchase for any reasons or if you have any issues with the product. I won't recommend to buy any furnitures from this store otherwise you will have big hassle after the purchase, and the sales persons are very rude and turn their backs from the customers as soon as you step out of this store with...

I purchased a bunk beds for my son. When the delivery came it was not the correct beds. The delivery guy was very rude. He came the next day and put the bed together immediately the drawer was broke on the bed. I called to the store to tell the manager he told me to bring the drawer in to get a new one. I got a new one then the next day the other drawer broke. I been calling and calling they asked me to send pictures I did that. Now they won’t answer my phone calls. Since the drawer is broke it caused the bed frame to crack. My son only had this bed a few months and it’s literally falling apart. I spent 1500 dollars on a bed that didn’t even last 6 months. I purchased so much stuff from this store you would think they would work with their loyal customers. I used to recommend so many people to this store but now I wouldn’t recommend no one to spend their money and get treated rudely. During this whole ordeal I was eight months pregnant he told me to bring the drawers in I did and they broke again. My son can’t even sleep in the bed because I’m afraid it going to collapse on him. My son is only two I was training him to sleep in his bed but most nights he slept with me so I can’t say it’s from him sleeping in the bed. The delivery guy was mean and nasty. He put the bed together any kind of way. He build on top of a throw rug and refused to remove it. I had to pull the from the bunk bed 8 months pregnant. No it’s not misuse on the product a product should not need service the very next day before the child use the bed. You gave me a new drawer then that drawer broke. My son never used the bed at this point. The screws and bolts were just coming out...

Do not order anything from this place. I have been having issues with my dining room set since they delivered and set it up. It has only been 1 month since my purchase and the legs to my chairs keep falling apart. I've made at least 5 calls to this place and they even order me new chairs but the same thing keeps happening. Instead of realizing that this set is just not good quality and allow me to exchange for something different they just keep trying to fix the same chairs and the same issue persists. I'm so upset I just bought a home and paid $700 for this set. It's no way I should be having this issue for this price. As of today they suppose to take my chairs back to the warehouse and try to fix it which I highly doubt it will be fixed properly. I'm over this entire situation and wish I stuck with the other company I bought my bedroom...