Deer Valley Pool — Attraction in Phoenix

My youngest daughter has been attending swimming lessons here for two summers now. This year was particularly wonderful, with the instructor Katelyn, who helped my daughter go from being fearful to one who delightedly leaps into the pool and swims almost end to end. The facility could use a facelift, especially the showers and bathroom areas. They also could use a little more organization, especially at the start of lessons. It was confusing and stressful trying to find the correct class for my child to attend. The class sizes are indeed a bit large. The instructors could do with assistants. There were times when a teacher is working with a child, and the other children are left to wait their turn at the edge of the pool. There are roving lifeguards that keep an eye out for everyone, but there were times when a child decided to swim out on her own, and another climbed out to look...

I personally wasn't too pleased with this public pool. The lobby and the women's locker room reeked of urine. Should've been an indication of what to expect.

It seemed like my daughter and her friend were being singled out by the female lifeguards, which made them feel uncomfortable. The way the female lifeguards addressed my daughter and her friend was in a rude tone. Yet there was a group throwing a football back and forth taking up a large area of the pool. Later a couple of them were using the pool noodles in horseplay and nobody seemed to care.

It would've also been nice to know upfront (when paying), that kids would need to take a swimming test in order to swim in above chest level water.

I will definitely not...

Teachers for the swim lessons are so good with the kids and make it a fun atmosphere here.

It was pouring rain today, and they suspended the lessons. They were extremely polite answering any questions I had, regarding if/when the lessons would start back up again. They were even walking around offering umbrellas to everyone in the rain. This is not the service I have come to expect from a...