This would've been 5 stars except for the reason that I feel they discriminated against me. Being young and having a wealth of money, going to antique stores has always been fashionable and attractive to my wallet. I have an old soul, and I pride myself on that. It all started with me and my mom. We've visited every antique and thrift store within the state of Florida. I've met a lot of people, and normally, I dont get the treatment I got here. They told me not to enter with my drink. So I didn't. I waited outside and finished it. That was fine. I had no problem with that at all. Cup was empty. EMPTY. And there was no trash can outside. 2 not so pleasant ladies up front told me I had to get rid of my trash elsewhere because they had "no trash cans in the building"..... and that everyone bags their trash and brings it home with them. That sounds ridiculous but whatever.... well... upon checking out... I see a trash can. Not to mention, in the bathroom, there were also trash cans. Weird isn't it???? Seems like you lied there. I dont appreciate deceptive acts like that. Liars aren't tolerated anymore. Are young people not allowed the use of trash cans in your store??? Seems like discrimination to me. My advice? Please be nicer to the younger audience. You wouldn't have any profit without us. The older generation is on their way out. Day by day, you all are thinning out. When a younger generation visits your store, you should be grateful that we're stepping away from out phones to see relics of the past. Your store will close in the future given you keep mistreating younger audiences; there's not enough older audiences to keep your profits going. I say this as someone who works at a bank and manages people's business cash flows. Ive seen it all. Please change the way you treat young people. Its not acceptable. I have thousands of valuable connections in the Tampa area. One sour word could hurt your profits. You're lucky I'm not that type of guy tho. Next customer? Well, I can't promise that. Maybe add a trash can outside? Make things easy on yourself and see this as an area for improvement. This won't stop me from coming back but I will be documenting further interactions if this continues. I work with a team of 3 lawyers. Im not afraid to tell them about these interactions. Please dont let this...
Read moreIf I could give zero stars I would. AVOID this store if you have small children with you. The employees are ready to run you out of the store under the guise that your children will break other people's items. The most unpleasant experience I have ever had at an antique store (and I have been going to antique stores with my children and grandchildren for over 20 years). Never have I experienced such treatment, even in more upscale stores than this one. Employees need to keep comments about parents not having their children under control to themselves vs saying them loudly enough that said parents will hear the comment. You never know when the child has a hidden handicap such as autism. Apparently people with disabled/handicapped children are NOT welcome as customers; the employees definitely need some sensitivity training along with training regarding hidden disabilities. There are much better ways to address a parent whose child may be acting outside of what a narrow-minded person deems acceptable such as politely and directly addressing their concerns with the parent. This would be Much more professional than making snide and rude comments loudly under their breath while walking past the parent. Bottom line, if you have an autistic child or know anyone with an autistic child or any other neurological disability, don't bother wasting your time; they are more interested in remaining rude and disrespectful than they are about making sales for their vendors. We were ready to spend over $1000 before the intolerant and extremely rude behavior of the staff. Vendors may also want to reconsider having their products at this location - you are losing out on sales due...
Read moreGreat if you don’t come in their last 30 minutes. Was there in the last 15-20 minutes since I get off at 5pm I try to leave a little early to get there. I was greeted with “We close in 5 minutes” I said are you closing early to which I was told If we can. Then was repetidly reminded they do not get paid to stay late and they need to count the drawer. The other sales associate Nancy I was with was horrified and very nice she apologized several times to me. As I was leaving that emplyee told me “come earlier next time” even after I explained several times I don’t get off till 5pm and I leave early to get there. Bad customer service I have purchased from here no less than 5 times and have had similar experiences with that one employee. I feel bad for the people selling their items there bad customer service, rude. May not return I would rather deal with the individual selling here out side...
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