Mattress Warehouse of Pleasant Hills — Attraction in Pleasant Hills

Had a really pleasant experience at this store. Kevin greeted us and quickly built a rapport with us. His knowledge and expertise was top notch and very helpful. He helped my wife and I, as well as my son, get fitted for new beds. We told him our budget and he did a fantastic job in helping us come below our budget. My wife and I were considering a Serta, but Kevin mentioned the Molecule! Much to our surprise, the Molecule felt just like the Serta we were favoring and for considerably less price. Kevin went on to explain that Molecule actually supplies several of the major name brands on the sales floor, but for way less cost. We ended with a King 14” Molecule and saved a lot of money in the process. The warranty was also the best on the floor. Kevin listened, was super low pressure, and sold us on his knowledge and professional approach. Once my wife and I made our selection, Kevin helped our son find his new bed. He took us to a discounted section that had major name brand beds that were discounted at a considerable rate. This helped us stay under budget even more, so we managed to get some of their specialty pillows - the Storm for my wife’s headaches, and 2 purples for me and my son. Kevin also gave us a hook up on my sons frame, fully articulating feet and head. The Molecule bed is the best bang for the buck by far. The technology leaves a cool cradling sleep experience. The only issue with this bed is it’s impossible to lay in bed and watch a movie or tv without falling asleep. My body has never felt better after a slumber and my sleep has never felt more rested. Great experience all around! Strongly recommend Kevin and...

Salesman was great. But unfortunately their national website gives discounts the stores have to try and outdo, which puts the customer in an awkward position as to just purchase online to get the 10 or 15 percent off plus the free gift. This makes the local guy have to seek approval from manager and try to upsell side items to recoup their loss. This made for a poor experience at no fault of the local store. One other thing I should mention is that the price match guarantee is not 100 percent truthfully, as it states if another retailer sells it cheaper they will match it and beat it by 50 percent. This is a lie. They only matched the other retailers price when it went o sale. So instead of getting 450 dollars off we only got the 300 dollar match. Is it still a good deal? Probably. Do they lie about their price match Guarantee....YES! Either way it's not truthful or even stated in their fine print. ALSO CUSTOMER SERVICE DOESNT DO ANYTHING ABOUT IT AND DIRECTS YOU BACK TO THE STORE FOR ASSISTANCE. I would probably not do busines again with a company that doesn't back their local stores. It's unfortunate because our salesman was nice and helpful but the company as a whole is not...

Bought a Sealy Brennan soft hybrid mattress today and had a great experience. Brian was very accommodating and genuinely seemed interested in finding us the best mattress within our desired price range. When we first got there, he had us on a “Bed Match” test to see what type of mattress suited us best. We probably spent a good hour just testing out mattresses before making our choice. I’m really excited to get this delivered in three days. Good experience - definitely recommend.

*update 30+ days after purchase. The delivery was absolutely seamless and very prompt. Me and my husband felt that the original mattress was firmer than we wanted. Once we cleared the mandatory 30 day try-out period, we decided we wanted to swap our first mattress for another. Worked with Bryan again to pick a mattress that feels more comfortable and submitted the paperwork. Only ended paying an additional $132 for the delivery fee for the new mattress. I’ll update my view once we get the replacement mattress, but Bryan said we should be able to do the swap before the end...