This is a needed review. I have been purchasing products from this dispensary for almost one year. At first, It was excellent customer service, quickness, and proper money back when you got the change/receipt. Last month, I picked up an order. It went smoothly, even tipping the budtender, but when I looked through my wallet at home hours later, I realized that THE PERSON AT THE FRONT NEVER RETURNED my Driver's license.I had to drive back the next day after work. I have given this place another chance multiple times. I worked today and went to the dispensary right after. It is a 35-minute drive one way to the Tree Factory. I called the dispensary, and Emma picked up. I told her the proper number I was in for curbside pickup and told her the cash I had on hand. I noticed that 2 people entered the dispensary and left while waiting in my car. I was starting to get angry. After my call, I went inside to try the front to tell the person at the desk. It was over a 6-minute wait. She came out in less than 1 minute. She gave me $ 3.25. She still owed me $.06, and I realized that most workers are stoned or do not care anymore. It is not much; it's the principle and adds up. I like the product they have here. I will not return due to the poor service today. They did not deserve an extra cash tip. You should look at...
Ā Ā Ā Read moreHello all!! I absolutely love this dispensary, Iāve had nothing but great experiences and interactions with the people who work there. They are always kind, mindful, and helpful. My recent interaction with Gabby only confirms that statement even more, she was great so a shout out and thank you to her! The prices are extremely good, I can always get good quality flower in whatever price range Iām looking for. Their service is quick and easy, payment is simple. Iāve never once had an issue with them at all. Both my in-store and delivery experiences have been seamless, and their store front is a lot of fun, their bud tenders are knowledgeable and friendly. As soon as I started getting my herb from Tree Factory I stopped even looking into other dispensaries. Iām never disappointed. My favorite thing about their service is the reward point system. They offer super solid discounts through the points you build up. For me, itās just the cherry on top of a great dispensary. I highly recommend...
Ā Ā Ā Read moreTree factory has one of the best delivery services I've experienced. My delivery time is usually under an hour and they always have what I want in stock. Also, the prices are very reasonable considering the times. I appreciate that a lot. Every time I place an order I receive a confirmation email, text, and call from an experienced and polite representative. I placed an order and spoke with a nice woman named Gabby. The way she handled the call in a professional manner made me feel like I was scheduling an appointment with my doctor. She was well spoken and attentive as we went over what I selected. I appreciate that she reminded me of the daily deals that are currently active right before stating the total amount of my order. Definitely looking forward to placing more orders. Great products. Great prices. Great staff. 10/10 dispensary and...
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