The staff is very friendly here. They always immediately ask if they can help you find anything specific and are willing to let you test out equipment in store to get a feel for what you are buying. The prices on cameras and lenses are pretty standard, but the accessories are priced a bit higher. That being said, the owner has notified me of a price match guarantee where he will match any online price for any item. Pretty impressive really as I know it's difficult for smaller stores to keep up with larger online retailers.
My only complaint is the stocking. The website will say in stock, but that is based off their main location so make sure you call before you make the trip if you're looking for something specific as they may not have it in store. It's happened to me three times now with a lens, macro focusing rail, and a tripod. I research to decide which item I want before purchasing, but then they end up trying to sell me something else because they don't have it in stock and I end up unsatisfied with the purchase. They offer to ship from their other stores and it only takes 1-2 days, but it's still a bit frustrating. I'll call in the future to avoid the frustration though. This is a pretty minor complaint really.
Full disclosure: I originally wrote a 2 star review for this based off of pricing and stock availability, but the owner contacted me via email and cleared up my complaints on the pricing with his price match guarantee. Very impressive and it adds to the already stellar...
Read moreHunt's Photo and Video is by far the greatest camera store ever! They have a great inventory and very fair prices. The staff are hands down the most friendly and helpful of any store I have ever been in. They go out of their way from the moment you walk in to make sure that you will be happy when you walk out. When my Canon printer that I had brought from Hunt's broke, they talked me through possible issues and gave me a Canon operator number to call and try to fix it. When this failed to work, I brought the test print back to the store, and explained the problem that I was experiencing. By the end of the day, they had given me a new printer and ink to replace the old one, even though it was out of warranty. This is next level customer service that you will not find in any other store. Hunt's Photo and Video is the go-to place for anyone looking to buy a camera, lenses, printer, film, or accessories for their photography and video in the area. Shop small and support a great business...
Read moreI picked up a Sony a7R IV yesterday after trading in my Nikon gear, and Lawrence was the one who worked with me to make the process smooth, flawless, and as always, affordable! Thank you! I will only go to Hunt's for everything photography and videography, I won't even order something online without seeing if Hunt's has it first. Their customer service can't be rivaled because if you love photography or videography, you're going to have a great conversation with someone who genuinely cares about what you're looking for, and they'll make sure you get exactly what you need. Go see Lawrence, Nick, Mike, Maddie, Michael, Jerry, and whomever else I forgot to mention! Thank...
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