Failed to pick up a bulky item pick up for a whole week after calling and emailing numerous times. Then after the bulky item getting picked up that same day I receive a Property violation for slightly having a trash can open. Payed it right away obviously, look at the bottom disclaimer to show you how this city operates. If for whatever reason there was a hypothetical failure of payment it would increase from 25 dollars to 500 dollars after 21 days. 6/27/24 ————
2023 Incompetent, and the most impressive part of all is their parking violation staff. They love to hand out tickets without proof of notice, picture violations or anything of that sort. I unfortunately allowed my violation to expire as I passed the ticket off as a joke due to lack of respect since it’s not the first time...
   Read moreMy second recycling bin was not picked today and my yard waste bin was not emptied last week either. I call to complain about this matter. When I had a chance to speak with Angelica city employee, there was a language barrier which made it hard to communicate accordingly. I was asked to email proof of the full bin. Then when I received a call back from Angelica, she asserted that the reason why my recycling bin was disregarded is because of the empty pizza boxes inside the bin. So I was instructed to trash those boxes instead. When I asked her if this is valid? she was very defensive and rude. I never knew that we have to trash cardboard boxes. She didn't want to listen nor let me talk. I am very disappointed in the way I was treated. So I will do what she...
   Read moreThis is by far the worst place to get in touch with. All the taxpayer money they utilize and they don't even answer the phone unless they feel like it. I've called this place over 100xs and no one answers but yet the unspecific answering machine wants specific details. Seriously?! Listen I wish there was an easier way to speak to someone. I couldn't believe how hard it is for you to pay a fine or even ask a question relating to the treasury. Who do we complain to when the city ignores its citizens?...
   Read more