24 Hour Fitness — Attraction in Richardson

Worst 24 Ever! First off, I have never felt a gym as HOT as this one. I'm having trouble running all the way through due to the heat! I've never sweat so bad in my life, I turn red and feel like I'm going to pass out. I literally get hot and sometimes sweat before I have started my work out due to the temp! I took a picture of the AC adjuster and wish I could upload it to this review cuz it says 82 degrees! People It's upper 90s outside and in the 80's inside while people are being active? I have been at this location for 7 weeks due to it being the only one close and it's been like this the whole time. I was told their ac unit was broke and can't figure out why on earth they wont fix it!! 2nd, everyday it takes me about 3-4 different cardio machines to find one that works ...they are ALWAYS BROKEN! Fix your equipment! They don't even have sign on all the broken cardio machines! Everyday I have to rotate and try multiple ones just to find one that works and watch everyone else do the same. This has also been like this the entire time I've been there. I even took the time to count and make a note on which of them were broke so maybe they would get them fixed or atleast put a sign but everytime I have tried to tell the person @ the front there has been no one there. They have very limited machines ....every other location I've been too ( and that's a lot in difference cities and states ) they have a wide selection and there are 3 specific machine I use that have sculpted my back to my satisfaction and they don't have them so I can't get my back done. A lot of the other machines they have are rusted or get jammed. Not to mention I have no been able to keep my work out schedule up and do the required amount of days because they aren't 24 hrs!!! It's called 24 hr fitness! This the the WHOLE reason I chose 24 hr over LA Fitness or Lifetime so that I could work out cuz doing work and school sometimes I dont get to go til late and I have to get it in when I can ...I should be there right now getting my last day of the week in but it's a Saturday and they close @8....That is freakin early! So now I dont know how I'm going to get last day in since I just re arranged my schedule to get it and they close early. I also can't do on the days I go to school due to the fact on weekdays they close @11 and I'm at school late so basically I have screwed off my work out routine for the past 7 weeks trying every single week to get it done but w the times it's impossible. Worst freakin gym I have ever seen! Working out is supposed to be a stress release but it's more of a pain everytime I have to go to this gym. Considering canceling my membership now and I've been with them for 4 yrs ...but since they aren't what they stand for and have so many problems w a curfew I might as well sign up to another gym that's not 24 hrs ...atleast they will have AC and not have their clients suffering in heat and I'll have machines that work. Wow I just read the reviews from everyone else and they all have the same complaints and a few of them are even a yr ago ...I can't believe this. They need to just...

If I could do NEGATIVE STARS, oh man...

DONT be like me. I gave it the benefit of the doubt and tried them out despite the reviews.... People are dramatic, I thought... surely it’s not THAT bad... I was soooo wrong. The reviews don’t lie🤦🏽‍♀️😭😭😂😂

Won’t be going back🤢 Tried it despite the reviews I’ve read on Google and yelp. there’s a sign, a handwritten, “out of order” sign on front doors AND at the front desk that lets everyone know they don’t have and won’t ever have towels. Well hell... but, Hey no biggie, I’ll survive. When I went to set up my free pass I waited 4ever for someone at front desk. No one showed. I walked to the lockers, back out to my car, and back inside and still no one showed up. Trainer finally popped up and said to just go work out. Ok cool. Whatever. Short staffed and busy, I assumed. It happens. Quite a few machines were on the fritz. Sucked but manageable.. Worked out... got the blood pumping...went to sauna.. I couldn’t believe it, but BUGS and by bugs, I mean ROACHES were literally crawling across the floor in the dry sauna. Icky but hey I’m a fast runner so ok...

ThE showers were the final strike. No hooks to hang your stuff on, which totally sucked, bc 1)since this was my first visit and I didn’t know they didn’t provide towels at this location, 2) i did NOT bring my OWN towels, and 3) I am not totally comfortable flashing the goods to a bunch of strange ladies I don’t know... trust me they would not have appreciated it either 😂😂 But oh well, I’ll figure it out. No hooks? I’ll think of something else.

Im a trooper. I could deal with no hooks for my stuff. but the smell... 🤢🤢that was unbearable. No exaggeration, but I had an upset stomach for a couple hours after I left this place. 🤮🤮 Disgusting doesn’t begin to describe that torturous, eye watering stench. It was so revolting, so nauseating.... I couldn’t believe how literally sickly it smelled. there was slimy green booger colored gunk in the drain on the floor, all over the cracks of the wall and on top of and underneath the soap dispenser, on the wall ridges, and the stalls smelled absolutely atrocious. I tried to hold my breathe as often as possible because the smell was THAT bad. Fastest shower of my LIfe!

If I hadn’t soaked my clothes in sweat from working out, and I wasn’t about to head to work, I would have said to HELL with THAT shower experience and saved myself the stomachache..., but that was a no- go. I really needed that shower. Every. Single. Stall. Smelled. Like a dead decaying moldy glass of milk and dead animals that had been rotting for days in the hot sun and then thrown in the sewer to marinate. This location really made me rethink if I want a membership here 😭 I won’t be going back to this location. Even if they offered me a free membership.....

This location has definitely gotten worse over the months / years especially with the new manager / management. As all of the low rated reviews here, there’s a lot of improvement that needs to be done. Despite these issues, you can walk into this location and the staff is primarily on their phones, bunched in an area just talking, doing nothing, etc. There are now more and more machines that are breaking down and nothing being done to upkeep. I would notify the team about some machines and I have yet to see any maintenance done for several weeks / months. This gym is filthy. To make matters worse, there’s many who go to this gym just to get their workouts in and leave due to tight schedules. This gym isn’t as busy as other 24 hour fitness in the area but there are several people who come to the gym just to socialize and take up equipment space. I would go in the morning, afternoon, or evening and I now know and come to find that a good handful of those who hog equipment to socialize are the actual staff members. Many people would get frustrated with the staff and people who hog equipment for long durations of time which is very inconsiderate of those who want to get their workout in. And majority of time they’re not utilizing the equipment. Just talking. I remember one of them was named Vanessa (staff) and some other staff. She was incredibly rude and condescending when I asked politely how many sets she has left. You can catch her at this location just chatting it up and taking up equipment along with other staff members or some others. Even the manager himself…. He would take up equipment to do something completely unrelated while people wait. Example: many were waiting on the leg press machine (only one at this location) and he would use it as a brace to do dumb bell rows (back workout). Even the trainers… they would just chat with the people they’re training and give inaccurate information / tips / advice that people pay for. There’s a flock of people leaving this gym and I can see why. I’m glad my annual contract is coming to an end and 24 hour fitness will be something of the past. There are far better gyms around for the same or less of...