After going to numerous ice rinks and having been to Ice Town multiple times, it is one of the worst ice rinks. The staff are rude and the refs are some of the most biased. The refs make calls based on player reactions because they are so out of position there is no way they actually saw the play, the penalty they called, or the goal they called when the puck never crossed the line. We watched a ref call a penalty on on kid, but when the kid on the other team did the exact same thing, he was told to try and keep his arms down. Games get out of control because of the horrible and blatantly biased refs. It is just a matter of time until someone gets seriously injured and it will be the refs fault.
The regular staff are also horrible. There have been times when teams were stuck waiting outside because they did not open the doors on time. They will hold your keys or ID hostage if you are the one unfortunate enough to have to get the locker key, assuming you can even find the person with the keys to get into the locker room. Just change in the hall. I will avoid this place. There are much better rinks that are...
Read moreI wish I could give a negative 5 star review. My fiance plays hockey here and some of the refs are bias to certain teams. Majority of the games I've gone to the refs either aren't paying attention or just don't call anything on certain teams. A player on one team will do something and get no penalty and a player on the opposite team will do the same thing and get a penalty. One time my fiance got hit in open ice so hard he was seeing stars, no penalty was called of course. When he went to the dressing rooms and took his helmet off he felt his head swell and we ended up having to take him to urgent care and turns out he got a concussion and needed to miss a few days of work. He wasn't talking right and thought process was off. This wasn't the only time I had to take him to urgent care for a hit that didn't get a penalty. Some of these refs are teaching players that they can be as rough and aggressive as they want with no repercussions. If you want to start playing hockey in an adult league, I suggest you...
Read moreSo my 6 year daughter's Girl Scout Troop were excited to spend their fundraising money here BIG MISTAKE. They paid upfront for the whole troop. Their sticker tag said it was from 12:40-4:25. So the girls were excited an having fun. So 1 hour later they got removed because they had a Hockey game going on. So they get cut short the GM Matt said all he could do is give them 20% off their next visit. He also mentioned whatever their tag said is incorrect and to read the fine print which the tag has no fine print. So he tells us if we don't like it we can go on our merry way. After these 6 year girls decided to spend their money they earned selling cookies at his business and cut them short that was his best solution. What got me the most he had no sympathy for the hard work these girls put in to earn their money. If he treats a child this way how do expect him to treat his other customers. Please do not visit this establishment. I hope he is not the owner that's a shame if he is. I'm going to find out who...
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