Ocean Walk Nailbar - Nail & Lash salon, Singer Island FL — Attraction in Riviera Beach

Best. Nail. Salon. EVER!! Everyone is so sweet and kind. My nails were perfect and just how I like them! I told Mike I type a good amount at my job and he told me he’d make my nails nice and strong to last; that’s exactly what I got! He does an amazing job at giving me what I want and I’m sure all his workers do the same! Anyone who walks in is in for the most fantastic treat of their lives. Just like him, all his workers are all very nice people they always greet me and smile when I or anyone who walks in, walks in. Not only does he do appointments but he allows walk ins so it’s super convenient for people like me or who just decide to stop by and see what’s going on. Always greeted in by the amazing receptionist, Jonathan, he has and offers complimentary drinks and sometimes even chocolate! They treat everyone young or elder the same, amazingly. Best, cleanest, friendliest, and freshest service I’ve ever received. And honestly, the atmosphere in there just relaxes you once you walk in. The music along with the pleasant essencial oils smell is just fabulous! Honestly this nail spa bar goes above and beyond anyone else. Highly recommend. If I could I’d give them a hundred stars! I can NOT stress enough how much everyone should go there even once to just try it because I promise you’ll want to keep going back! This is officially my go to spa. Because that’s what this is when I go there, my own personal spa area by how they treat me and pamper me! And it can be yours too! The special treatment you could get there is just something that makes you never want to leave! Thank you to Mike and everyone who works there for making it my most favorite place and most comfortable in the world and the most relaxing on top of those things for me! Thank you! Thank you!!...

I normally go to Ocean Walk Nail Bar when I'm in the area and service has always been good!

However today I was very disappointed. They have this new cashier (my first time seeing him) who provided me with the worst customer service ever! He walked me to the pedicure chair and walked away. All the other times I've been there I have always been greeted in a more welcoming professional and friendly manner! Upon waiting to be serviced by Ellie (nail tech) who began my service. I was observing his interaction with the other customers, not only did he go out his way to engage with them, he opened a towel for them, he offered them a drink etc... the pampering service that I'm used to receiving when I go there he did not extend that same service to me.

So I called the owner over to explain to him what happened and asked him what makes my money different from the other customers that he provided that pampering treatment but did not do the same for me.

The owner proceeded to tell me well it's the nail techs job to do that etc so I explained to him I understand all that however when he extended that service to the other customers he should do the same for everyone that walks in not just certain customers. Not to mention I'm a grown lady and he had the nerves to address me as "the girl" which I had to correct him. I'm not sure of his name but he should get customer service training.

Ellie the nail tech did a good job but because of their racists cashier that changed the mood for me!

My birthday is Tuesday so I decided to get my pedicure services and soak there since I received their 10% customer service appreciation for my birthday but the experience today ruined...

Sadly I have to change my review as I just had the worst manicure I’ve had here. I’m not sure if the review after mine had the same technician as I just did, but she was definitely mean. Her name was Jenny. She walked up without a smile or a hello, shoving a cookie into her mouth and didn’t wash her hands before working on my hands. She rushed through my manicure (there was only one other person in the salon so not busy) and claims she gave me a massage, which when you get gel polish comes after the polish has been applied. She put a drop of lotion on the top of my hand before painting my nails and called that a massage! At these prices, a 3-minute hand and forearm massage is standard. I’ve been getting manicures for 40 years and I’ve never had a worse manicure, with someone who argued with me about it when I was leaving. I guess she does speak English after all. Rude and not in the right job. There are too many other places to get my nails done.

Old review: A beautiful salon in a beautiful location! My nail tech was quiet and proficient which I loved. The tattooed, foul-mouthed “receptionist” was the only negative— calling everyone “sweetheart” whether he had just met them or knew them for years. I found it condescending. I’m hoping to return on...