Cornerstone At Tonidale

My husband and I got married at the Cornerstone on November 3rd. Leading up to our wedding day, there were hiccups, but normal ones in my opinion. Don't get me wrong. We enjoyed our day with family and friends. But there were too many issues that couldn't be ignored. I feel we were let down by both Ashley and Michelle at the Cornerstone.

The "Groom's Drink" was supposed to be Crown Royal and Diet Coke. I had my drink, a peach sangria, available for everyone. However Crown wasn’t being served to guests, even though we paid for the “upgrade” to have Crown Royal available for the groom's drink. Guests were turned down at the bar. In fact, my husband observed only one bottle of Crown being available at the bar all night long. I have the actual writing of the list and it says next to it “for everyone”. That apparently wasn't the case, and several of our guests were disappointed by this.

Instead of a traditional wedding cake being served, I wanted cupcakes. We specifically asked for four different kinds--chocolate Oreo, vanilla, peanut butter, and red velvet. Only chocolate Oreo and vanilla were displayed and offered at the wedding. The cupcakes were not served to the guests or replenished at any point. We were supposed to have a two-tier cake to cut, but that was nowhere to be found, nor was a knife available. We were promised both.

The beer choices that we chose were Bud Light, Yuengling, and Red's Apple. What we got were Miller Lite, Yuengling, and Reds. And they ran out of it all.

We did a buffet style dinner. Many people told me they had a choice of meat, but the portions were small. In fact, at the head table, we were never served our beef tips. It got to the point where the menu was changed from a vegetable medley to just corn on the cob, or from cut potatoes to mashed potatoes. Multiple guests did not get everything BECAUSE THEY RAN OUT OF FOOD! That to me is impossible to imagine because guests were not taking as many items as they wanted. It was being served to them. We were told that they cooked for 200 people. We ended up having 180. The excuse? Too many guests were loading up on the carbs?? Are you kidding me? How can that be when it was being served to them in the line?! We had to even order out for pizza afterwards in the bar because their bar kitchen closed. We told them far enough in advance to be prepared. We filled that bar that night gave them hundreds of dollars of business after the event too, and yet they couldn't deliver.

My mom made an agreement with Michelle, the owner, that she was to take my husband and I to the hotel after the event because my mom did not want me in an Uber or Lyft in my dress. At the end of the night, Ashley, the bar manager, said Michelle left and that she was going to call me and Uber/Lyft. I didn't want that and said no I'll just ride with family, not knowing until the next day the agreement with my mom and Michelle.

Well we went back the next day to collect the rest of our things and to address these concerns. When all of these things were addressed the next day with Ashley, it was excuse after excuse and blame was placed on other things. Instead of apologizing, we were met with arguments. It almost came off that it was our fault the food ran out.

My mom asked multiple times for the owner Michelle to call her and to this day it has not happened.

I'm just incredibly disappointed with the Cornerstone. I can speak for my husband and my family that we were promised SO MUCH and that simply wasn't the case on the day of the wedding. I feel we spent a lot of money on our wedding and DID NOT get our money worth. In fact, we're not entirely sure where our money went. With food running out, alcohol out, what exactly did our money get spent on? How could they be so underprepared for this event?

Unfortunately for the Cornerstone at The Pub at the Tonidale, we, along with 180+ people, will not be...

Horrendous experience for my best friend's bridal shower. The shower had been planned for months and we were promised that everything would be prepared upon on our arrival. Thank goodness we arrived early to place some finishing touches because NOTHING was completed as promised. There was one employee to assist two different parties and she had excuses about the cook not showing up, the event coordinator not answering her phone, and how she had zero direction or communication regarding the details of our event. We had about 1 hour until the bride would arrive and had to complete set up of the room (chair covers, decorations, napkin folding, candle lighting) because the one employee was so scattered. We repeatedly had to ask for a status on the cook and walked to the kitchen multiple times to follow up on not receiving water, tea and coffee for the guests who had already arrived. To add to the embarrassment, the Bride arrived and we still had no coffee for the guests and none of the finger foods were placed out. FINALLY the cook showed up and everyone ate an hour later. Thank goodness the menu was simple. The employee apologized and "threw in a free salad" for the inconvenience. (Mind you, the salad was already on our menu but she had no clue). The day of and day after were spent trying to track down the event coordinator. When we finally received a response she was shocked and insisted that the establishment would need to review video before she could assist in any type of reimbursement. I welcomed and encouraged her to review the video, to which she never responded. Finally, an offer was made to refund $250 if the $1,000 + that was already pre-paid. That was 2 weeks ago and we've received nothing.

Beware of this fraudulent business and the disingenuous crew...

We had a terrible experience dealing with this venue! Empty promises from both Dana and Michelle. Actually, we’re still dealing with this mess a month later! They’ve given us the run around and now they have cut off all contact with us. Extremely unprofessional! We have contacted the BBB and they are handling it from here on out. I do NOT recommend using Cornerstone at all! I’ve never dealt with a place where an owner and the event coordinator aren’t even on the same page. Very shady!! Definitely robbed us of both our money and the experice! We couldn’t even play it off, our guests were arriving and the room was still being set up (BY US). Basically, we paid this place to work our own party, which was not the deal! Not contractually nor verbally! Huge slap...