We couldn’t be happier with the exceptional service provided by Electronic Concepts! From the initial installation to ongoing support, their professionalism, expertise, and dedication to excellence truly stand out.
The installation process was seamless, thanks to their skilled and knowledgeable team. They designed and implemented a comprehensive system tailored to our needs, and their attention to detail was remarkable. Every aspect of the setup reflected their technical expertise and commitment to quality.
What sets Electronic Concepts apart is their unparalleled service. The responsiveness of their team is astounding – they address issues within minutes! Recently, we experienced a minor internet/Wi-Fi hiccup, and their ability to log in remotely, troubleshoot, and resolve the issue in no time left us thoroughly impressed. This level of efficiency and reliability provides a sense of confidence and security that is hard to match.
Whether you’re dealing with the service team or directly with Paul, the owner, you can expect a level of professionalism and dedication that goes far beyond industry standards. Their customer-first approach ensures every interaction is pleasant, and their ability to quickly solve even the most unpredictable technological problems demonstrates their unmatched expertise.
If you’re looking for a company that combines technical mastery with total trust and reliability, look no further than Electronic Concepts. They go above and beyond to ensure your systems are running smoothly, making them the gold standard for home system installers. With their support, you’ll enjoy peace of mind knowing you’re in the best...
Read moreI gut-renovated a house and hired the now defunct CSA of Montclair, NJ to install Lutron lighting and shades, security cameras, a home theater with drop-down screen and remotely controllable HVAC managed by a Savant controller. After a series of problems, a damaging electrical surge, and non-existent after-service I called Savant to complain and to get a recommendation of someone who was honest and knew what they were doing.
They put in touch with ECNY. Paul Bochner (owner) listened to my problems and promised to come to my house and get me up and running. He then did an audit of the installation and made recommendations.
Paul and his team have been a godsend. They got the fact that I’d been poorly treated and wary but they soon gave me reason to believe I was in good hands. I’ve now been a client for a couple of years. And I’ve nothing but praise for Paul and his ECNY team. Things now actually work. WIFI coverage is everywhere. The Savant app is installed and works. I really can control my HVAC from Europe! And I was never talked into a service or piece of hardware I didn’t need.
The point is, these guys really get the fact when we go down this rabbit hole—and let’s be honest, unless you, yourself, are a techy, that’s exactly what it is—we want to know we’re in good hands. The greatest accolade I can bestow is “they get it!” That...
Read moreI had a truly religious experience at Electronic Concepts yesterday! Never in my life have I had such a musical experience. It was absolutely incredible. Paul was patient, informative and just an all-around pleasure to deal with. Paul truly loves what he does. Paul is really going to cost me a great deal of money due to this new hobby but he showed me a whole new way to enjoy life. I’m going to try and return the favor by taking him out on my speedboat and getting him hooked on one of my other expensive hobbies lol. I got to experience the warm accurate sound of the Founder 100s, Meridian 7200, Magico A3, Magico A5 in connection with a D’Agostino Amp (incredible!!!), Magico M3 in connection with a D’Agostino Amp (unbelievable) & the Perlisten s7t (didn’t live up to the online hype). Hearing the Magico M3 D’Agostino pairing in the stores Audio room was a truly religious experience. I heard a song by Billie Eilish that sounded like it could be better than if she were standing in the room right there in front of us. The speakers seemed to disappear. Seeing the passion Paul has for his craft was truly rejuvenating. Yesterday was an experience I won’t soon forget....
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