Black Friday you had a promotion of 20% off your entire purchase if you purchased a red basket. My purchases totaled about $170. with the discount. On Saturday evening I returned to make an exchange of one of the items. I asked if my 20% off would be honored on my exchange and I was told NO. When I asked why I was told it was corporate policy. I have been a loyal customer to Hallmark corporation since 1982 and I cannot believe that a $10 discount on my exchange would bankrupt a store. Needless to say I will be making my future purchases at other stores, that appreciate...
Read moreThank you so much to the Little Green Apple Store in Rockford. I sincerely appreciate the customer service ‘can do’ attitude of Kim, the store manager. I live downstate, and my local Little Green Apple Store did not have the item I was searching for. In checking with other locations, I learned that this Rockford store had the item. I spoke with Kim, and not only did they have the item I wanted, she offered to mail it to me. Yay! Kim made my day! I will think of you many times throughout the year, as I put that item to very good use. Best wishes, ...
Read moreNever before gone to a Hallmart, didn't really have an idea of what Hallmart was. I just knew you could find some of their brand greeting cards at local drug stores. The store is well kept (clean) , staff is there ready to greet you at the door and always available and asking around if anyone needs help. They contain beautiful seasonal, festive & subculture items. Though most items might be out of budget, the quality of the products are equivalent to price. Age range that might find this store of...
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