GameStop — Attraction in Roseburg

Why do you guys sell our pre-orders? It sucks when we pre-order a game and when the game is released, they sell our copy. What's the point of pre-ordering if you guys just sell our copy to somebody else?

Customer service is so so. Sometimes it's awful, sometimes its acceptable. I've went in there to buy a collectable figure as a gift. One of the employees talking to another "What a waste of money, who would buy statues? I can think of better things to spend my money on". They were acting as though I wasn't there. Another incident employee not allowing us to use the money we put down on a preorder(game already came out and we decided not to purchase it) towards another game. So basically we had our money stolen from gamestop? Great motivation to not preorder from them anymore. Sometimes it's a good experience though, depending on...

Very unprofessional staff. I went in trying to get advice on certain products and the whole time I was there they were badmouthing the products they sell. I wanted to buy a controller and they told me they'd only last 3-4 months at most and that it wasn't worth spending the money on unless I bought their protection plan. They also used the same method to sell another customer on a protection plan. The whole time they seemed to have some sort of superiority complex and spread rumors around, such as Microsoft no longer making consoles or games. Way too overpriced and unprofessional, save the hassle and money by ordering online or from videogames plus if it can't wait. Will not be...

veterans- they have great discounts! While I've been to other video games shops that have better video games prices, I go here for the Pokemon cards. I received a $120 ultra premium collection for only $97. Then, after buying 6 or 7 of them, I got another $15 discount. It's definitely worth becoming a member. They also have Pokemon trading events. Both male and female employees are very nice and will work to get you the best price. Don't let the fact that they are a chain hold you back from going there. They keep their stock up and always have surprising products there. They also have Funko pops, figures, and various gamers...