Burger King — Restaurant in Roseburg

When one first enters this establishment, the odor of rancid oil hits you like a brick and continues as you enter! I still want to know why, after contacting our useless health dept. has nothing been done as they do in NYC? All restaurants are inspected on a very regular basis and post an F in the window, fine them heavily and close this establishment. I know our county budget is very bad due to the mismanagement of funds including stealing directly from Title III funds and many others including taking land from old and demented men for their own money making opportunities including why our PERS fund is behind millions of dollars. I have still not heard from high school educated, Chris Boice as to where they are going to raise this money to pay their retired or soon to retire employees? They did say publicly, that they would lay off long employed employees as if that would cover it. They now have about 30% more employees after they publicly stated this. If they "lay off" even ONE employee, I will contact the state Attorney General and then EVERY media, including CNN, MSNBC, ABC and anyone who will listen. Trust me, EVERYONE will listen, report and act occordingly! I promise this...

We were "greeted" by a somber order person. No welcome, smile. Zero hospitality. A tall heavyset man was walking behind the counter moaning or something behind the counter. We were given our bag of food with no hint of a smile. It made the place feel weird. No one at dinner was eating indoors and it was cold. So we went outside to eat at the table. They were filthy. Gratefully the burgers and fries were good. The soda was stale,no fiz. I went inside to return our tray and the big was talking loudly behind the counter with "f-ing this and that. The owner of this franchise needs to clean up the place and train employees to be what's the word good professional servers even if it's only Burger King. I have been in the service industry your establishment needs some work. I love Burger King but this one bongs. One the young man with the headset seemed normal and nice. Disgruntled and...

Stopped in this evening and ordered two Dragon flame grilled whoppers each with an extra patty. We got a simple single patty. We also ordered two sides of 8 cheese tots. We got one side of 6 cheese tots and 8 chicken nuggets (which we didn't even order) we also ordered a regular bacon cheese Whopper and got a child size. The food didn't taste flame grilled at all. It tasted microwaved like a frozen dinner. The service through the drive through was rude and we were told to wait at the intercom to order. We waited for 5 minutes before asking if the were ready to take out order only to be told firmly and aggressively "I said just a minute."

Worst customer service experience ever and worst food I've ever gotten here and I had been A regular for years. Completely unacceptable. Probably won't go back for a very long time....