Removery Tattoo Removal & Fading — Attraction in Salt Lake City

If you’re looking to get your micro blading removed I would recommend joining the Reddit forum “micro blading removal” and doing extensive research on other options and other people’s experiences. Some include this facility.

Going into my micro blading removal journey we did go over the possibility that the ink can fade red, pink or yellow so I knew what to expect, but I was also informed they are able to target the red ink with a 532 laser setting after they target the brown/black with the 1064 laser setting.

We did a spot test and then did my first session 2 or 3 days later. My eyebrows were visibly red and immediately after that session, in person, with my partner present I asked “can we target the red at my next session?” I was told the tech would ask the clinical team, they came back in the room and said we had clearance to do that so I booked my next session 8 weeks out.

When I arrived to my next session, I was told in the room as I’m sitting in the chair that they said we actually cannot do that this time and we need at least one more 1064 setting session. There would be no reason to tell me this unless I had already been given the expectation that we would be targeting the red specifically. This happened a third time as well, the tech specifically asked the clinical team if they thought a third 1064 session would fade the red and in writing they said yes. You will see from the pictures that it did not fade and in fact looks more red. My picture after my third session was taken 4.5 weeks after the session. So in all, I spent $750 for my eyebrows to look the same as they did after my first laser session, and look worse than when I went in the first time.

Let me reiterate, I was aware they could fade red, my issue is I was given the confidence that they would target the red specifically on multiple occasions only for that to be changed in person and I feel I was mislead and wasted my money. My eyebrows were so clearly red after each session. I’ve sought advice from a dermatologist and a laser studio out of state, both of which advised me they would have targeted the red after the first session. I will be going to a different facility that set up an actual plan with me so we can target the red thankfully, as I did not trust to continue coming to removery, only to be told at each session we have to do yet another 1064 setting.

I already talked specifically to the laser tech about my problems with this entire process, and was given the run around and told things like “well I had checked with the team if we could continue treating you not about treating the red” to which I responded “then why at my next session would you say there was a change of plans?” And then it was “okay maybe I said that but it was misinterpreted” and “most people only get 1-2 sessions then get the micro blading redone” and I was so clear I was never getting this re-done from the beginning. You can see from my pictures as well, there is no fixing the issue I have with getting MORE micro blading considering how red the eyebrows are.

Let me say for a third time, the possibility of red eyebrows was discussed from the beginning, but I was told if that happens they can target the red. Otherwise, I would never have had this done or continued with sessions after my spot test.

All in all, I can’t speak on their regular tattoo removal but I do not recommend them for micro...

This place is impressive and professional start to finish. I have been contemplating removing a couple of my pieces for a while now after I got the verdict from artists who said covering them would be too much for them unless I chose to black the areas out. I have been looking at places for a while and wasn't super impressed either by reviews or the initial consultations. Removery customer service was amazing from the second I stepped in the door. Scheduling a consult and asking questions with their off shore team made me a little apprehensive, but that dissipated the second I walked in the door. The interior is gorgeous and SO CLEAN, I have always worked in Customer Service and Hospitality, and now work in the Spa industry, this place is cleaner and more organized than most spas I have been too. The staff is kind, friendly and extremely knowledgeable. The consultation was laid back with no pressure to buy a package, they were honest and straight forward about the time line and possible results, they even had knowledgeable about how my chronic illnesses could possibly affect my outcome and what to expect for treatments. Everyone I have met has been amazing, Matthew was the one to do my first session. He is easy to get comfortable with and just hang out and talk while the session is going creating a great environment, that I didnt even know how long the session was and it ran smoothly. He answered all my questions during and actually enlightened me to some answers about things I had been wondering for my own practices. The session itself wasnt too terribly uncomfortable minus some sensitive spots, and any time I had a reaction Matthew was quick to check in and offer breaks to me, was consistent with icing my leg and you could tell that he is very concerned with his clients. The after care is a lot more simple than I was expecting too, their website is great to look at before sessions to help answer a lot of questions and concerns but also be able to talk to the team...

I think it would be completely unfair of me to give anything less than a 3 star. My average experience rating is due to the unprofessional customer service I experienced. I am less than satisfied with my first impression with this company, and would prefer to go somewhere else to remove my tattoos because of this experience. I understand they are short staffed and things happen sometimes. I'm in customer service too and have been for 5 years... but I scheduled an appointment for a consultation on 3/21 the appointment was to be for 4/1. They texted me requesting I confirm the appointment and I did immediately. They sent tons of reminders via text from 2 different numbers and emails. Then they send another text and email (the day before) saying its been cancelled with absolutely no explanation. No one contacted me about this matter. I called in looking for answers just to be told I had to do a virtual appointment because the individual who I was supposed to see is gone for this whole week. Sounds planned... could've gotten some form heads up. Honestly really annoying considering I already scheduled it 11 days in advance for them to cancel the day before. The only availability they had similar to the appointment I scheduled was like another 2 weeks from now. I chose not to go with this company because how this communication was handled and I am not confident the same thing would happen again if I scheduled yet another follow up 2 weeks in advance. Maybe I'll try again in the future but for everyone looking for tattoo removal at the time of this review this is a warning you might not actually be seen for like a month. maybe thats normal in this industry, but Id rather find out...