The DoSeum — Attraction in San Antonio

If I could give 0 stars I would- I am extremely disappointed and disturbed by the treatment I received at this museum during Free Family Night — an event that’s supposed to foster inclusion and accessibility for all families.

I used the lactation room to feed my 7-month-old baby, and because there was no sign or posted policy stating otherwise, I had my boyfriend and sister-in-law with me for support. This was not a situation that called for interference — I was breastfeeding my child, fully covered, peacefully and appropriately using a designated space.

Yet during this vulnerable moment, a museum employee with dirty blonde hair and a blue shirt repeatedly tried to barge into the room (without knocking multiple times even after we said twice that the room was being used) — violating my right to privacy and dignity as a nursing mother. My boyfriend had to keep his foot pressed against the door to keep her from coming in, which is why he was in there with me in the first place- there was a sign stating the door didn't lock from the outside so we didn't want someone being able to come in. Thank god he did come in there with me, because I can only imagine what could've happened if I was alone and feeding my baby. She escalated the situation by calling security on us before I even had a chance to come out of the room to see what was going on, as if we were criminals.

Let me be very clear: We were not vaping, using drugs, or harming our child — an accusation that is not only wildly unfounded but deeply offensive and troubling. My baby is 7 months old. We were quietly feeding and soothing her. The assumptions made by the staff were racist and rooted in bias.

I am a Black woman, and my boyfriend and sister-in-law are Mexican. We couldn’t help but wonder if the reaction would have been the same if we were white. The fact that the staff member gave us a nasty, judgmental look as we walked out only confirms how unwelcome we were made to feel. She never offered an apology for trying to enter the room without knocking multiple times.

There are multiple serious issues here: Violation of breastfeeding rights – Under the Affordable Care Act and many state laws (including [insert state, e.g. Texas Health & Safety Code § 165.002 if in Texas]), nursing mothers have the right to breastfeed and express milk in a private, non-discriminatory environment. Invading that space and calling security because family members were present is inappropriate and potentially unlawful. Racial profiling and bias – Making unfounded assumptions that we were vaping or using drugs in a lactation room — without evidence — is a reflection of racial bias and discrimination. Lack of signage or policy transparency – There were no posted rules stating the lactation room is only for the mother and baby. If there are restrictions, they must be clearly communicated — not enforced through harassment and intimidation.

I will be filing a formal complaint with both the museum administration and appropriate civil rights organizations. I also intend to report this to the state’s human rights or civil rights division. No family — especially during a public event meant to be welcoming — should be made to feel humiliated, violated, or criminalized while simply trying to care for their child.

Do better. Families of color deserve safety and...

“A place where curiosity comes alive”

The DoSeum is more than just a children’s museum. It is a vibrant, hands-on space where learning and imagination walk hand in hand. I visited with family, and it quickly became clear this was not a typical museum experience. It felt like entering a living storybook where every page invites you to play, touch, build, and discover.

The building itself is beautiful and bright. Floor-to-ceiling windows allow natural light to pour in, making everything feel open and energetic. The layout encourages wandering, but in the best way. You never feel lost, only curious. Around every corner is something new to interact with, and the exhibits are designed to draw children in without overwhelming them.

The Spy Academy was a favorite. Children can solve puzzles, decode messages, and think like real agents. They work through challenges that sharpen logic and communication skills, but it all feels like fun. Across the hall is the Innovation Station, filled with opportunities to build and experiment. My niece created a pulley system and proudly showed it off like she had just invented something groundbreaking.

Another standout space is the Sensation Studio. Lights respond to movement. Sounds follow footsteps. Colors shift when children touch certain walls or floors. It feels like stepping into a dream where science and art blend together to spark awe. Kids do not even realize they are learning, but they absolutely are.

Outside, the experience continues. The outdoor play area is one of the best I have seen. There are water features, climbing spaces, shaded sitting spots, and wide-open zones to just run and explore. One area has a working river system where children can move rocks, divert water, and create small dams. It is peaceful, playful, and incredibly well thought out.

What truly makes The DoSeum special is the staff. They are not just supervisors. They are partners in play. They ask thoughtful questions, offer gentle guidance, and celebrate each child’s curiosity with genuine joy. That kind of engagement is rare and deeply appreciated.

Cleanliness is another win. With so many hands-on areas, I was expecting chaos, but everything was organized and spotless. Materials were stocked. Surfaces were clean. It was clear that the staff takes pride in both the appearance and the function of each exhibit.

Whether you are local to San Antonio or just visiting, The DoSeum is an absolute must. A single visit can entertain for hours, but it is also the kind of place that offers something new every time. A membership would easily pay for itself if you have children who love to explore.

This place is more than a museum. It is a spark. It reminds children that learning is exciting and that the world is full of wonder just waiting to be explored. It reminds adults that curiosity never truly fades. We just need the right space to...

Deeply Unwelcoming, Disrespectful, and Possibly Racially Targeted Experience

I’m writing this review with a heavy heart after what should’ve been a fun day with my family at The DoSeum in San Antonio turned into one of the most uncomfortable and humiliating experiences we've ever had.

I was visiting with my brother, sister-in-law, and their baby girl. When my sister-in-law needed to breastfeed and change the baby, we made our way to the “Mother’s Room” the museum provides. She didn’t want to be alone while feeding her baby, so my brother and I joined her to give her comfort and support. There’s a sign on the door warning that the lock doesn’t work, but there’s a yellow tape to let others know the room is in use — which we used properly.

She sat in the chair breastfeeding while my brother and I sat quietly on the floor, just trying to respect her space while being supportive. Then, without knocking, a staff worker with long brown hair in a blue shirt creaked the door open while my sister-in-law was actively breastfeeding. My brother tried to hold the door shut to protect her privacy, but the staff member forcefully continued to open the door, repeating that “only one person is allowed in the room,” showing zero empathy or respect for the situation. There was no apology, no courtesy, and no understanding.

To make things worse, she called security on us. When the security guard arrived, to his credit, he was calm and de-escalated the situation respectfully. However, he said he wasn’t sure if we were doing something illegal or possibly smoking in the room—a deeply hurtful and confusing accusation. It felt like we were being targeted just for how we looked.

I was dressed comfortably in loose, hippy-style clothes, and my sister-in-law is Black, while my brother and I are Mexican. I couldn’t help but feel we were being visually and racially profiled — especially since other people in the museum weren’t being treated the same way. Outside the room, staff members were huddled around, whispering, staring, and giving us dirty looks, adding to the humiliation. Not a single person apologized or tried to clarify the situation in a respectful or understanding way.

It was hurtful, humiliating, and completely uncalled for.

And on top of that — what kind of outdated rule says “only one person” is allowed in the Mother's Room? What about fathers? Or people offering help and support? Are we supposed to leave mothers alone to struggle in silence? That rule is not only impractical but harmful.

I truly hope this review is taken seriously. Families of all kinds should feel safe and supported at a place like The DoSeum. We came there with joy, and we left feeling violated, disrespected,...