Gannon's Antiques and Art Center — Attraction in San Carlos Park

Folks were most def nice enough! Some VERY COOL ITEMS! Felt a little like I was buying a used car when lookng for my wife a new (to us anyway) upgraded vintage wedding ring...a couple pretty fast talkers around the place for sales people. I manage a retail sales business and get it though. Everyone on commission is different in their approach! Again, very nice. My 2 only complaints...#1- I would have lost out on about $600 had I taken their word on a few quick, over the counter, glance at appraisals.. (I guess thats how they "appraise" things? Not real sure..Im new to this) #2- I did not care for the back turned, blatant whispering while waiting for them to come back with a trade in offer on my wifes wedding ring...Other than that, these people were nice enough, they have some VERY NEAT things, AND A LOT OF IT!!! Almost too much! I would recommend stopping by here, checking out their cool things, making your own opinion of the place, and also a 2nd opinion for any appraisals. They would be good for one though. One more thing...If you are new at this, looking for one of those homey feeling, warm your heart, treat you like family antique shops?? This would NOT be the place to shop. If you have done this a while, are a fast talker, VERY SMART at this stuff, know how to wheel and deal with antiques, and/or just trying to find something cool and dont care about the warm fuzzy feeling?? CHECK THEM OUT!! I hope this is taken as a good review!! I dont want to drive people away from here...It really is a cool place...Just take heed to the above, and you will be...

i bought a lot of items based on their appraisal price. he dean admitted that he greatly overcharged me and that i was not able to a refund . he verbally lied about the values and that they were refundable for any reason regarding value. he sold himself on of the items to keep for himself. then sad it had no value the silver flask was of great value and lied saying it was worthless. it look like he sold it to himself to cherry pick the lot . he admitted he overcharged me because he was giving me an appraisal for insurance that did not reflect the real retail price. i told him the price was not worth hat he was charging and said i could refund return t for a any issues. said in front of the people. he refused the truth and any refund stating he stands nothing about lied about value and aid they will take nothing back . on no paperwork!

very bad treatment for any customer to know that bye claims now n items purchased are refund able and will not stand by his sales pitch. never any where was i advised all sales final shark behavior beware of the fraudulent appraisal and refusal for any refund after guaranteeing that he stands by his own pocket not customers. reporting to the state of fl . i see no warning all sales are final. frightened by his fraudulent statements to sell .watch your back. i counted on his appraisal which he...

I came in today intending to purchase a ring and noticed a sign at the booth that said “20% off.” When I mentioned this at checkout, the cashier responded in a rude and dismissive tone, insisting the sign actually said “20% off marked items only.” I let him know that wasn’t what the sign said, and the manager stepped in to reinforce the same point.

After deciding not to purchase the ring, I showed them a photo I had taken of the sign — and it turned out I was right. The manager said he would go double-check, but even after confirming the error, neither he nor the cashier offered an apology for the way I was spoken to.

I couldn’t help but notice my Caucasian girlfriend received noticeably friendlier treatment during our visit. I truly hope this was just a misunderstanding, but the difference in how we were treated was hard to ignore.

This store has some great items, but the staff could definitely benefit from customer service retraining — especially around how to treat all customers with the same...