Friendly staff and awesome selection. I used to think this, not anymore though. For a while, these guys were really good. Good prices good selection. Now every time I go, they donāt have what I need and Iām a medical patient so itās not like I can just take anything. Iām sorry but you guys are worse now. This place was cool, but no one really seems to care that someone who spends thousands with you, is constantly given the yeah sorry we donāt have it. Theyāve even done the smooth math trick to make you think youāre getting some kind of a major discount. The only time you really got a great discount was when they first opened and they gave you 50% off everything for first timers.One day when I have the dough Iām gonna open an affordable dispensary. Where itās not all about the money, we take care of our regulars and all service members! I think itās time to switch stores. I was done and finished, ow o wish I could take a star off because⦠I got a call from the manager maybe owner today. He proceeded to remind me how heās given me $150 worth of free stuff because of the issue. Iāve lost over $500 due to things I canāt use because of bad info Iāve been given there. Having to try inferior expensive products because they didnāt have what I needed. I was around dispensaries when they first started and we always gave out stuff to our regulars. Especially when we didnāt have what they needed, particularly for medical patients. So youāre āmostlyā sample bag is supposed to keep me coming back and wasting my money? Iām sorry, but the math doesnāt add up. The manager or owner I donāt know what he was did not care about fixing the issue. All he cared about was me not leaving bad reviews. Thatās the only reason I decided to continue this review. Iām not interested in people calling me to argue and tell me Iām wrong. As a previous business owner myself, there were so many better ways to handle a situation of this nature. Best of luck to all the people with good hearts that are still there. Also same to those with hard...
Ā Ā Ā Read moreIāve been a loyal customer here since the doors opened and have spent thousands of dollars at this facility. Up until now, my experiences were positive. That changed completely after an encounter with Sariah, who identified herself as the ālead/manager.ā
I came in with a cartridge that was clearly defective. Instead of listening, verifying my account, or even acknowledging my history as a customer who has never once asked for an exchange, she treated me like I was lying. I explained that the cartridge draws but nothing actually pulls through, and thatās all I knew. Iām not in the business of making or diagnosing cartridgesāI just know when one doesnāt work.
Rather than resolving the issue, she told me there was nothing she could do. Then she insisted we step outside so I could ādemonstrate.ā I didnāt ask for thisāit was her idea. Once outside, I drew from the pen as she requested. Her response? She accused me of blowing smoke in her face, claimed it was on camera, and told me to āhave a good life.ā It was clear she orchestrated this to get me out of the store instead of solving the problem.
This is not customer service. This is not leadership. She didnāt look up my account, didnāt consider my history, and was more interested in making me wrong and getting rid of me than doing the right thing. I left feeling appalled, angry, and completely disrespected.
Because of this experience, I wonāt be back. There are plenty of other optionsāMarch & Ash is one minute down the roadāand Iād rather take my business elsewhere than support a dispensary that allows this kind of behavior from someone in a management role.
If you value being treated with respect and as a human being when thereās an issue, think carefully before going to...
Ā Ā Ā Read moreBuzz Cannabis is a top-notch dispensary that truly stands out in the cannabis market. From the moment you walk in, youāre greeted with a modern, welcoming atmosphere and a staff thatās both knowledgeable and friendly. Whether youāre a seasoned cannabis user or a first-timer, the team is happy to guide you through their extensive selection, ensuring you find exactly what youāre looking for.
The product selection at Buzz Cannabis is impressive, offering everything from high-quality flower and pre-rolls to edibles, concentrates, and CBD products. They carry trusted brands and ensure that everything on their shelves is fresh and top-tier. What really sets this dispensary apart is the staffās ability to educate customers about the different strains, products, and their effects. Itās clear they prioritize helping customers make informed decisions over just making a sale.
The overall experience at Buzz Cannabis is seamless and enjoyable. The layout of the store is clean and organized, making it easy to browse and explore. Whether youāre looking for something to help you relax, manage pain, or just enjoy a good time, Buzz Cannabis delivers on all fronts. If youāre in the area and in need of a reliable dispensary with great products and even better service, this is the...
Ā Ā Ā Read more