La Fleur Hair & Nail Spa — Attraction in San Francisco

Had a pretty negative experience for my first time here. Made an appointment because I had a super busy day, and when I walked in and confirmed my appt, they had me take a seat. And then I waited for at least 30 mins without anyone even glancing at me. A woman who walked in after me with an appt at the same time also waited a bit, but got her nails started before mine. I was ready to just leave and decided to call the guy over, but he insisted they’d shift start right away. When I asked about how much time it would actually take, he didn’t give me a time frame and just said they’d start now. It was almost 40 mins after my appt when they finally started. I was clearly upset about the wait but I figured I had already wasted time so I might as well see how their service would be. The lady who did my pedicure did a wonderful job, but then the one who did my hands just made me more upset. She didn’t ask for my shape before she cut the nails, and shaped them in a way I didn’t like. But it was too late to change the shape at that point. She also filed my skin along with my nails, and I have small cuts on a few of my fingers. And then the color she put on my nails was silver even though I picked a gold color, but at that point I was over it. Some of the nails are unevenly painted too, and my thumb is very obviously disproportionately painted. It was almost two hours before I could finally leave. And the worst part was when I went up to pay, the same guy who checked me in and made me wait didn’t even apologize. Then after I gave my card, he asked about how I wanted to tip while he still had my card, and when I asked for my card back, tried to shame me for not tipping. And when I told him about the wait and the nails, he tried to ask to look at and fix them, and I told him I didn’t have more time to waste. He finally gave my card back, and I did notice the receipt had a place for a tip too, so it’s weird he asked about cash or venmo specifically. The lady who did my feet really did do a great job and I feel some remorse for not tipping her, but overall this place had no respect for my time, did my nails poorly, and I still have small cuts on my fingers. I wish I had read previous reviews on Yelp about how they waste time, have poor customer service, and are shady about tips. Never coming back here...

WORST HAIRCUT EVER. STAY AWAY. I'm a guy with thick wavy hair and had been growing it out from a buzz cut for the past 6 months. My goal was to get to a layered shoulder length 70's kinda cut and I was half way there. I went to this salon in Potrero Hill because it was near my house and had a good haircut review from a guy.

When I got to the salon, I was promptly seated and showed the stylist 3 different photos of my goal style/length, and reiterated I just wanted a minor trim to the ends and especially did not want the length over the ears or neck cut any shorter since it was finally getting past that awkward stage.

The first thing she did was start cutting the hair falling over an ear. I stopped her and should have walked out then. She then recommended using thinning scissors which she said would not take away length and still give the layers I was looking for. Within 5min, she had randomly cut into my hair so much that it literally looked like I was going bald. Anywhere I parted my hair, I had a whole line of tiny jagged hairs sticking straight up.

I stood up mid cut, paid $30 and walked to a barber down the street where they said the only recourse was to use a 1" clipper all over my head. I am now back to square one. 6 months of getting through the awkward stage gone in 5min. I know it's just hair and I'm fortunate this is a big enough problem in my life that I'm taking the time to write this but hopefully it keeps someone from a horrible haircut experience at La Fleur...

I don’t get my nails done a lot, so coming to La Fleur was an exciting idea. I had my nails and toenails painted simply, in a flat dark brown. There were some tiny imperfections, but it generally looked clean. I was told by a family member that my nail polish should last me about a week or two, but it already started to chip in a little less than that. Still, I was satisfied. It seemed that the others I brought with me had a big hit or miss experience with their nail artists, though. The one that tended to my sister was very talented and did a perfect job, whereas the one who tended to my mom didn’t give her what she wanted at all.

The lady working on me was very sweet (I think her name was Lana?) and gave me snacks and water. It felt good to have my feet and hands given such thorough treatment. The most painful part was having my cuticles removed. I even started to bleed a little, but it seems like this happens pretty often, since she was quick to stop it and clean it. The spa itself isn’t the most modern or well-kept, but it’s cozy.

Overall, I probably wouldn’t come again, but I had fun while I was there. I enjoyed mostly for the experience rather than the results, and the service I personally received is the main feature making it worthy of 4 stars. I could probably just do my own nails at home...