Office Depot — Attraction in San Francisco

I designed a custom 18x24 photo poster on heavyweight matte paper for a 1 day event. Basically used a flowery template "border" and inserted a photo inside the border and threw some words on top. Simple and elegant, didn't need THAT great of quality (otherwise I'd just print a photo for double the cost). There was a good coupon so got $5 off so good promo price to try them out (if I like first print, then I'll print more!) I was in a hurry so didn't check quality before I left. Got home and saw streaks on entire print (including the template border). These streaks are indicative of print nozzle problems or low ink problems. Went back to store to ask them for a reprint. Told me I'd just get the "same thing". I asked, "You don't fix the print issues?" She said, they just get the order, and they upload to the printer. Then goes on to question the resolution that I used in the photo. I told her the resolution was not the problem, a. Resolution does NOT cause STREAKING b. I have experience printing large prints and I definitely have more than enough resolution, but also c. streaking is also seen in the border which is NOT my photo. I guess they don't get paid enough to know these things. Staff just refunded me, so I guess I'll try a...

I've ordered on Internet a drum to my printer. I gave to the representative all information, including credit card number, address and asked to deliver this item to the store on Geary Blvd. and Arguello in San Francisco. When I came to the store next day, I was told that they had no drum for me because they didn't do pick up in store any more due to a small space in the store. BTW, they did store remodeling for a long time. Besides, on Internet this option is available even today, 3 days later. A manager even did not talk to me. He did it through a clerk. They advised me to go to another store at the opposite side of town and just buy it. I explained them that I am 80 years old, have problems with my legs, and I am a small business owner and have obligations to my clients. But they could not care less. It took me two hours and two different buses to get there. This experience was so humiliating! Don't go there. And by the way, the store at Harrison street is beautiful - big, clean and everybody were...

At the time of making my online order for pickup, I was unsure if I had properly placed it so that I could pick it up the day of. In order to ensure I placed the order the right way, I called the store & spoke to a lady who then transferred me to Andre. When speaking to Andre & explaining the reason for my call he was being very rude acting smart as if I was pressuring him to get my order done asap. When that was not the reason for my call at all. When I proceeded to asking him for his name, he hung up on me. I found this extremely unprofessional. So I called the store back & asked for the gentleman’s name. This needs to be addressed. If he has a problem with the position or job he is in that shouldn’t reflect on his...