Loved our experience at the San Francisco Columbarium. From start to finish, my mother and I were taken cared of by the wonderful team. We felt that my father had an honorable and loving service under their care. Our initial meet and tour with Crystal had us realized that we did not need to look anywhere else. We felt that our needs and concerns were met upon selecting what and how we wanted for my father's funeral. We had planned his funeral while he was still alive at the advice of hospice. When he did pass, we met with Serena, who helped made final arrangements of selecting the date and completing paperwork. She was present during his cremation as well- a kind and warm presence during our dark and extremely sad time of our lives.
During the funeral service, we felt safe despite Covid19. There were hand sanitizers available and everyone wore masks. This was the first time our family physically met since shelter-in-place. We each have people we want to be safe for but came out to see my father one last time. Mom and I really appreciate Brian, Paul and Crystal during the funeral service. They were patient, helpful and very thoughtful. They offered suggestions and guidance when mom and I had no idea what to do.
We are still grieving as my father just passed less than a month go. However, we are so grateful and in awe to know that my father was treated with sensitivity and consideration that he was a man and not another business opportunity. My husband knows to have my funeral here when the time comes- I have...
Read moreThe San Francisco columbarium in the experience that we had working with the staff was amazing. Esther, Kordell, and Grace did a phenomenal job. My uncle lived in San Francisco, and the rest of the family lived on the East Coast. Esther was communicative easily accessible by phone and was empathetic and compassionate when we met with her in person to finalize everything. The columbarium itself is stunning. It is a special place to have a celebration of life For your loved one. The day of the service, the staff was so accommodating. They were there for anything that we needed in an unobtrusive way I highly recommend Having A celebration of life at the columbarium in San Francisco. It’s truly a memory I’ll never forget and I think my uncle...
Read moreI filled in the request for information form for information about purchasing cremation services with this company and sent it in. I got a response from the company that said someone would contact me soon. 10 days have gone by and I haven't heard a word from them. I called their "24/7" line, first got a machine with recorded messages, then got put on hold for a long time, and then an answering service came on and offered to take a message but she couldn't tell me when the call would be returned. I said, "No thanks" and decided to go with another company. If it was this difficult just to get information I can imagine what would happen if my family was trying to contact them in the case of my death. Very poor organization and...
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