Cheatham Street Warehouse — Attraction in San Marcos

Disappointing Customer Service.

Purchased tickets to see Triston Marez on 5/3/24. Received an email from Cheatham Warehouse on 7/25/25 that Triston Marez would not be playing at Cheatham Street Warehouse, and I could request a refund. Sent several e-mails to the contract provided for refund with no response. Called Cheatham Street Warehouse several times with no voice mail and the only option was to call back later. Showed up for the alternative show on 8/31 and told the representative checking tickets that I had e-mailed and called to try to get a refund for the change in show and he said they were bad about that, and I should talk to the manager who was not available.

I pretty much felt that now one cared that I would have like to see Triston Marez, did not what to see the replacement actions and could not get a refund for no fault of my own…very frustrating.

Would have been OK if the replacement bands were like Triston Marez, but that was not the case.

Drove home disappointed in Cheatham Street Warehouse listening to Triston Marez.

From the signs in the place, it is pretty much a drunk dive bar. Do not feel the current version of the bar is up to the...

This place is fantastic! Read some reviews and I'm just dumbfounded by some comments... If you want a brand new venue with brand new prices for your entertainment than head on down the road. If you want to walk into a place and everyone greets you with a warm welcome and cool beverage, than this is the spot! CSW has an eclectic group and I truly believe their success has been because of their continued drive for diversity. Ive been to alot of shows there.... From Scott Biram to WCG, Parker McC... Etc, however I'll admit my favorite times are when the "no names" show up and pour their heart and soul into performing for a handful of HH folks. The staff is spot on! Always anticipating a customers request and willingness to meet and exceed expectations. Please come in and join this extremely grateful patron for...

Terrible bathroom situation, girls indoor bathroom has 2 stalls and the wait was half an hour no joke. Porta potties are in an alley and not enough of them. 20 minute wait and no way to keep people in line. Terrible lines at the bar, 30 minute wait in all lines. I went to the Koe and Parker concert and it was packed of course but I expected more from the bar since I believe it is owned by RR. It seems to be designed for college kids crowds only. Not much comfort or hospitality. Just a money making machine. Overall disappointed. Plus it turned out to be an acoustic show but not advertised as such. Tickets overpriced for an acoustic gig. We left half...