The Galloway House Inn — Attraction in Savannah

The property was not as advertised—The proprietor assured us the property was well equipped and ready for long-term stays and that it was in a safe and award-winning neighborhood. It was most certainly not. When calling to his attention that the suite was lacking basic needs for us to stay 30-days he said “well this place isn’t set up for stays more than a few days” in spite of the fact that he assured us at the time of booking it was. We were also told there was laundry access, but when we arrived we were told we couldn’t use them and to use the laundromat down the street. It took us repeated requests before they granted us access to their appliances. Regarding the neighborhood, it was far from picturesque and safe. In fact, when I walked across the street to get coffee, my fiance was accosted by one of the homeless men who were living in the park 50 years away. Also, on our second night at the property, we went to the grocery store down the street where there were several police officers involved in a confrontation, arrest. It was the antithesis of “safe.”

It was not equipped for us to work there—When booking the accommodations, we repeatedly told them we were running our respective businesses from that location and were assured multiple times that cell reception and wi-fi were strong. The reality was that neither worked whatsoever rendering it impossible for either of us to run our companies while there. When we brought it to his attention the morning after check-in, he told us we should have traveled with our own wi-fi hotspots and that it was adequate. In fact, the reception was so poor that our call kept getting cut off when filing the complaint with the credit card company. We ran wi-fi speed tests and the results were a fraction of what is considered acceptable. We requested that the host purchase wifi boosters to make the wifi suitable for working from home; he refused to do so.

Extraordinary circumstances - While none of this was disclosed prior, during our walk-through the proprietor revealed that a previous owner hanged himself in our suite. It made us extremely uncomfortable and it was clear that he intentionally withheld this information revealing it only after collecting our fees. Also, what was also not disclosed was the fact that the owners had 2 giant Great Danes that ran around the upstairs at all hours of the day and night as well as ongoing construction happening mere feet away from our bedroom all day nullifying our right to peaceful enjoyment.

We were caused undue stress - When peacefully confronting the proprietor the morning following check in with our observations, he became argumentative and antagonistic, creating a hostile environment of animosity, causing me to have several panic attacks over three days we stayed there. They also had surveillance cameras on property which felt like an eerie invasion of our privacy.

They did not live up to their commitment of re-listing the property - On two occasions we asked the proprietor to re-list the property and let us out of the rental agreement, he assured us both in person and on the phone and via email that he would re-list the property and would refund us any nights he was able to rebook. We vacated after only 3 nights due to all the reasons cited above and notified the host that we were vacating via email on November 24th at 1pm EST. HE NEVER RE-LISTED THE PROPERTY. We checked daily and it was never re-listed.

After 3 days of us not being able to adequately work, sleep, live or safely walk the neighborhood, we elected to vacate the property and take the matter up with the credit card company citing the reasons above for disputing the charge to our card. The merchant was informed of this fact on 11/24/21 at 1pm EST (please see attached email). He never replied to us and never re-listed the property as he had promised to do, and we were out the...

Beautiful place full of history and authentic old Savannah charm. We had a large family visit to Savannah on Christmas eve and Christmas day. The three families were scattered at various locations throughout Savannah. But all meet up at The Galloway Inn/Remington Suite for Christmas eve and Christmas dinner. It was beautiful and we now have wonderful memories. The Remington suite was perfect with its oversized elegant dinning room, comfortable livingroom that easily seats 6 and very small but well appointed kitchen. Home away from home.l!! Christmas dinner was prime rib, loaded mashed potatoes, creamed spinach and homemade bread with a night cap of hot cocoa and red velvet cake for dessert. It was like stepping back in time. The Galloway Inn is located just on the outer edge of the historic area near Forsyth Park. The inn has a large outdoor veranda. The sheets were luxurious, bedding very comfortable. The suite was also very clean. Parking was very convenient. Jim, who is one of the owners and the person I dealt was very gracious, accommodating and gave us a warm Savannah welcome! I cant say enough good thing about the Galloway Inn and how much I enjoyed staying.

I rely on google reviews so in full disclosure I want to add a few things that some might consider negative but did not bother me in the least. You can google this for exact dates, names and etc. Back in the 1800's the original owner hung himself somewhere in the Remington suite. In the 1960's it was a funeral parlor, the queen bedroom was the embalming room. The current owners live above the Remington suite and have 2 large dogs. So, if rare occasional dog barking or needing to go walk is bothersome this is not the place (I brought my dog and there were no issues). Again it wasn't an issue for us. I've stayed at high end hotel that were noisier. It did NOT have a creepy vibe in the least. It's been nicely renovated while keeping a lot of the charm. The Forsyth mansion was a huge funeral home from 1953 to appx 2003 and the now kitchen was the embalming room and upscale dinning rooms viewing rooms if you want to compare apples to apples.

I highly recommend the...

Visiting Savannah on any occasion is great pleasure, but getting to stay in an amazing home, with a perfect location, and run by attentive hosts made the visit all the more memorable. Galloway House is a grand ole' southern dame, laid out with privacy in mind. Unlike most B&B's the Galloway is broken into individual apartments. We stayed in the Renwick which is located in what was the original carriage house. Up a small flight of stairs brings you a small private outside seating area where we enjoyed morning coffee and an evening glass of wine. Very relaxing! Walking inside you are welcomed to a comfy living room with state of the art TV. Shelves are stocked with local books on Savannah and suggestions on things to do in the area. There are even a couple of DVD movies and one that we had to watch our first evening was of course "Midnight in the Garden of Good and Evil" what a hoot! The small well appointed kitchen is equipped with everything you'll need for a fresh brewed cup of coffee, muffins and rolls for the morning, waters, juices, etc. We even had a bottle of wine as a welcome gift! A small hallway leads you back to a spacious comfortable bedroom with a very comfortable king mattress and a perfectly cozy bathroom. What more could you ask for? And if there was anything you needed Jim, our host, was more than willing to ensure you had it! His recommendations on the local restaurants were spot on. We had the pleasure of enjoying several and they didn't disappoint!

Galloway house is a few blocks shy of the downtown area and for us it was beyond perfect. Only a few blocks from Forsyth Park, Galloway house lets you enjoy the joys of Savannah without battling the crowds staying in the commercial downtown. Galloway is a perfect home in a great location and when those positived are combined, it's the best way to enjoy this amazing city!

Thanks Jim & Keith for our...