Ba Mien Seafood Market — Attraction in Seattle

As a fellow Vietnamese who supports a Vietnamese own grocery store, I'm truly DISGUSTED what I have witnessed over the past few years. Every time my family and I shop here, we'll tell ourselves this will be the last time we spend our hard earned money here. Thinking things will change we always come back and leave with a huge disappointment!

My wife and I had a situation today where we bought rice noodles. There were two different types of brands of noodles on the shelf right next to the checkout lane with one sale tag marked $3.29. We wanted to make sure the price was labeled correctly, so we asked a girl working as a cashier if both brands were the same price. She rudely answers, "If there's one sales tag, each brand is $3.29!" telling us like we're dumb. Well, we asked because every time we shop here, marked prices will be different, meaning we'll be charge significantly higher price than the ones on the shelf.

Well, when we got done checking out something, tell us to check the receipt, and long behold, four different types of products, including the rice noodle, were charged two to three dollars more than the original prices. We went back into the store to speak with a manager, who told us, "It's not my fault the person who placed the products on the shelf didn't remove or place new sales tags. As a manager, you don't talk to a customer like that, and you should know if sale tags match the products or tell your employees how to do their jobs correctly. I know things happen, but you have to question whether they're doing this intentionally when it happens more than once on different occasions. We didn't even get an apology or a price reduction from the manager, even though we showed her the shelf tag that was marked a lower price.

Manager don't know how to run a business at store level. Store employees have no customer service skills, especially the cashiers, who are rude when asked a question, show no eye contact, and or answer the question with a condescending tone. I'm not trying to exaggerate, but all sale tags are written with a Sharpie, with no barcodes or numbers to match the product. How the hell are you supposed to know how much an item costs? And if an item is marked $3.29, for example, in my case, trust and believe it will be a higher price when checking out. This kind of sales tactic trying to raise higher profit makes me sick and makes us Vietnamese look bad. You guys should be ashamed of cheating out your customers. Just straight up bad business.

In the end, we returned the items that were marked wrong. This guarantees we will never step foot or support a business with no integrity and respect for...

This market is really disgusting and horrible I’m so mad of what they did to me I been shopping for this market for many years and I alway have been bad experiences for the customer service how they treat a customer they alway look judge on you and the cashier even the worst really rude they never treat you right never said hi never said thank and when you ask them a question they not even try to help you no eyes contact I mean at this point nothing is better not sure how they run the business

here is some bad experienced i want to share and how the customer service work in here is the cashier let the other customer cut my line I been on the line before the other customer coming but he said he is right and choose to yelling at me that is really not cool they agreed with the other customer that we are wrong even we been waiting before them but the cashier have agreed with the guy who is come before us and let them go first just because they is the same countries and speak the same language and if I don’t speak same language but does not how you treat people the cashier told me you need to wait the line I was like what do you mean don’t you see me I came before him are you blind or you act stupid how idiot is it I never came back to this market ever again in my life this is so ridiculous they are so racist. And bad attitude I can’t believe how they could do this to me and never experience like this before and I’m not sure how this system work here, is the worst market I been in my life better to choose to shopping somewhere else I probably get treated better than here I work as a customer service for many year and I alway care for the customer not judging them alway ask them if they need help I’m treated all the customers the same don’t care they are black white or Asian I’m alway smiling and welcoming them to shop at the my store are they even know what is the customer...

Unsanitary

It saddens me to give such a low review for a local asian grocer but I feel like people need to be aware.

I live right down the road and needed to pick up some last minute things for dinner and figured this would be a good chance to go to Ba Mien for the first time.

The store had a great selection of all kinds of canned goods, seasonings, and other pantry items.

My issue was with the fresh items. Unfortunately, a majority of the fruit and vegetable bins were compromised with old and moldy fruit/vegetables. A lot of them had so much gray/white fuzz on them it looked like they’d been sitting in there decomposing for quite a while.

When I moved on to the meats, I noticed that literally all of the pork was gray and the beef was not properly sealed with plastic wrap- it was exposed to open air. Meat should not look like that! If consumed, one can get very very sick.

I’m giving 2 stars because although Ba Mien has good selection with its spices and canned goods, the fresh food especially the meats were not safe for...