The older women at the front desk and the parents who bring their children to playland with zero intentions of parenting their children ruin this place for us! Every single time i bring my son here to play he is constantly ran over by older children who run rampid through not only the playland but the entire facility. Every single parent who brings their children here let them go and immediately burry their head into their phones not paying one bit of attention to what their children are doing. And when you bring to the attention of the staff (elder ladies at rhe front desk) they claim it isnt "their problem and they cant do anything about it" when there is in fact plenty to be done about it! Revoke memberships!!!! Stop giving people privilages to this place when they dont know how to behave and ruin it for everyone else. And dont get me started on how filthy this play place is. The 2nd tier near the slides has smelled loked urine since the second week this place was opened and it obviosuly has NEVER been cleaned bc it STILL to this days smells like human waste in that area. Today while we were there, there were even children climbing on the top outer netting of the playland trying to climb onto the walking track on the second story. And this is what the old lady at the front desk claims is NOT HER PROBLEM AND SHE CANT DO ANYTHING ABOUT IT. I BET WHEN SOMEONE FALLS OFF AND BREAKS THEIR NECK OR DIES, YOU START DOING SOMETHING ABOUT IT!!!! ABSOLUTELY DISGUSTING BEHAVIOR FROM STAFF...
Read moreSo I absolutely love the YMCA pool area and play place. Unfortunately, I don’t like the daycare staff and their lack of involvement with the kids. We took our daughter to play there this morning 9/28/21 and the daycare was in the play area too. I couldn’t help but notice that out of 4 staff only one was in watching the kids. There was a blonde girl on her phone the whole time, and when a little girl got her blanket stepped on by a boy. and fell and , got hurt, no staff came to her aide. One just walked right by. A little boy came over and screamed in her face while she was crying and nothing was done about it. The crying child wasn’t even comforted. The just pushed her to where she needed to be in line. And headed off to the library. I’m grateful my child isn’t in the ymca daycare. And I’m Very disappointed in what I just witnessed. I wanted to give that poor little girl a hug and...
Read moreI had someone take my bag and put it in their locker. 15 Minutes before we left the pool, my sister and I had gone into the locker room and saw that all of our stuff was in the locker. Like I mentioned — 15 min later when we went to leave — my bag was gone. It had car keys and other expensive/important things inside. I had looked in all of the other lockers and just assumed it was gone. Because the staff kept looking they were able to find it in someone else’s locker. I’m not sure why I didn’t find it when I was looking, but if the staff hadn’t kept working at it we would’ve left without everything in that bag. This meant a lot. Thank you. Unfortunately I don’t know the staff members names, but this occurred 7-7:30 pm on July 19th 2022 during open swim. The two workers at the front desk were the ones who helped. They did everything they could even when we thought the...
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