The Home Depot — Attraction in Signal Hill

Tonight was the final straw. I went to get paint at the homedepot on Spring st in Long beach and Carlos said that he couldnt use the bar code off the sample i had to make a 5 gallon bucket of paint. When i said "couldnt you just use the same ratios for a 5 gallon", he said that thats not how it works. I asked him to call the store on Cherry, because they never have any isssues. Long story short, i drove 10 minutes down the road to the store on Cherry and had ny paint in 5 minutes.

It was less than a month ago that i had the same issue. This gentleman considered himself tech savy and thought he could work around the issue, only to say the computer was having technical issues. He called the manager, who is a young fit guy, and they could not resolve the issue. Again, I drove 10min down the road and had my paint in 5 minutes.

On another occassion i showed up to paint and there was an African American gentleman and a woman with a rainbow apron working. They never acknowledged me standing there. After 5-10min i spoke up only to find out there was about 5 people who had been there longer and unacknowledged. The two were behind the counter doing notthing the whole time. The african American gentleman is very pleasant when i come in, but he really doesnt know the computer program very well. This was my first run in with the woman with a rainbow apron.

There is also a silver haired gentleman, who is very knowledgeable about paint, but is not very savy on the computer. He failed to save my colors on a few occassions, but i believe he has worked through the issue.

There has been several other time that my colors were not saved or i was told that they couldn't use my sample barcode to make a 5 gallon bucket. I have probably wasted 20hrs over the last year dealing with the paint department at homedepot on Spring st. This department is a joke, and a poor reflection on the store. The employees are not adequately trained, and have wasted too much of my time. I will be doing my business with the store on Cherry from now on, even though they are farther...

Hi Home Depot shoppers, I would like to share an incident that happened in november 23nd 2023 around 10:30Am at home depot store located at 271 E spring st, signal hill.

I witnessed a few customer waiting in the line there was 2 cashregister near the prodesk one of the casheir was chatting with the customer over 15 minutes and exchanged phone number one of the customers aproached the cashier and explained to her "this is not a place to chat we have work to get to" the cashier responded with an additute "Go back to the line" the second customer approached her to tell her that what she is doing is not right but the cashier just ignored the customer the third customer lost his patience and then an argument broke out with the 3rd customer and the cashier the argument was kinda loud but the sad thing was that the head of the cashier her name was Maria she should up with 3 other workers and acted like a gangster toward the customers and it was unbelivable i have never seen anything like this is and the customer was asking to speak to the manager even when the 2 managers showed up those home depot employee's were still shouting toward the customer even when the 2 managers showed up they didnt even handle the situation right they should have tooken the employee out of the floor and investigate why this even happened and i belive they dont deserve to be part of customer service and this store should be reported to the BBB and also to measuring wages i think this store needs new managment i strongly belive Lowes is the better store with with customer...

If I could give their customer services negative stars I would. This whole experience was just irritating. This was my family and first xmas tree shopping experience and it was not jolly at all. We literally waited for over 30 mins for someone to come assist us, which is weird since they had plenty of staff just standing around doing nothing but chit-chatting. Every time we would ask if someone was on their way or we simply had a quick question we would get the run around because according to their employees no one was part of "gardening" so they "couldn't assist us". They paged someone about 3 times until finally we decided to go to a different Home Depot, Paramount (by the way...BEST Customer service there PARAMOUNT) Excuse me but you don't necessarily need to be in a certain department to have good customer service skills, makes me wonder if Corporate gives their employee proper training for general customer services because reading more reviews from this particular store, they lack in their customer services department. The whole time everyone was mainly hanging by the registered on the phone or on...