Hapik South Gate — Attraction in South Gate

Came here to South Gate location CA three times. Positive: 1.-Nice climbing wall concept designed for kids but even adults climb and have fun with their kids while exercise 2.- Mixture of walls different designs and grades of difficulty 3.-Easy to handle safety system 4.-Cost effective option for 90 minutes of climbing (more than enough time). Negative: 1.-Holds on the walls need to be removed and clean they are DIRTY. 2.-Based on their website there should be a safety briefing before climbing which does not exist, they do not go over the do not’s disclose in their website as part of safety measures. They barely tell you how to clip and unclip, they can considerably reduce their probability to have an accident if they provide with safety but crucial tips like how to go down after reach the top(seat and walk down the wall) which by the way is stated in their website but mayority of people dont go over in detail before going. Another safety reminder which they dont tell kids: clear out orange zone at the bottom of wall when there is a climber in action. From the three times there were a couple of girls very helpful and friendly like one of them was wearing glasses i forgot her name i believed was Jocelyn not sure but two other girls Leah and Alexandra were supposed to help place harness on my kids were more interested in chatting with each other and did not even moved from the comfort of their seat asking children to approach to them to lift harness up… pure laziness… these two girls never walked around to chk if anybody needs help or struggle with clip process which a few times got jammed wasting my paid time of climbing because of no assistance around. Hopefully everything changed on my two visits after the first one. Hopefully this review help not only management as feedback but also other prospective visitors/customers to improve their experience because it is a nice place for...

My initial visit to Hapik in South Gate, CA, proved to be a more challenging experience than anticipated.

The pricing structure appears competitive, with a family package accommodating one adult and two children for approximately $18.50 per person for a 90-minute climbing session.

The facility offers a diverse selection of climbing routes suitable for both adults and children, with some presenting a significant challenge, even for experienced climbers.

Upon ticket purchase, a comprehensive briefing is provided, covering the proper use of safety equipment, including clipping and unclipping procedures. It would be beneficial to include a demonstration of the rappelling process during the briefing to familiarize participants with the descent procedure.

Following the briefing, we proceeded to explore the climbing routes. Initially, I experienced some apprehension regarding the initial descent, as I did not feel entirely secure. In retrospect, attempting a partial jump might have provided a better understanding of the experience.

My four-year-old child was hesitant to ascend and jump from the higher sections, likely due to her light weight and the interference of the clips. I am uncertain if the equipment was appropriately sized for her.

Despite these considerations, we enjoyed the experience, although some climbs demanded significant hand and finger strength. The execution proved more challenging than observing others, such as the "Stairway to Heaven" climb. This particular route is popular but presents a degree of perceived risk due to its height, even for adults. I observed some children effortlessly completing the climb. Overall, it was an enjoyable day, though my hands were sore afterward. Therefore, a 90-minute session should be sufficient to explore all the available climbs. I would suggest staffs to show demo how to rappel down so people can come...

Me an my family first time visiting a will be our last the moment we walk in the young lady in the front very rude we arrived 20mins before our time witch was 5:30 since she was helping a family already and now it’s 5:30 an where at the front she tell us can we come back at 6:30 of course I said no she brings her manger and he was understanding a little … now where in the bathroom dirty all the tables dirty with food an trash on the floor an table there’s no hand sanitizer no where the push buttons for the rock climbing doesn’t work let alone why isn’t someone or two ppl walking around helping the kids making sure the kids are sharing an not cutting other kids this would have been a very nice experience if your child if the sanitation an customer service was better I won’t...