The Maine Mall — Attraction in South Portland

Audited Verified Review (AVR)

Brief History

The Maine Mall, opened in 1971, is a single-level regional shopping center in South Portland, Maine. Initially anchored by Jordan Marsh and Sears, it expanded over decades, adding stores like Macy’s and JCPenney. Renovations in the 1980s and 1990s enhanced its facilities, and it now hosts over 100 stores, including major retailers like Apple and H&M. It remains a key retail hub in Maine, drawing millions annually due to its proximity to Portland and accessibility via I-95.

NAICS Code

The Maine Mall operates as a shopping center, classified under NAICS code 531120 (Lessors of Nonresidential Buildings, except Miniwarehouses), as it primarily leases space to retail tenants. Retail stores within the mall fall under NAICS 44-45 (Retail Trade), but the mall’s management aligns with property leasing.

Ownership

The Maine Mall is owned by Brookfield Properties, a major commercial real estate company managing numerous U.S. malls. Brookfield acquired the property through its purchase of General Growth Properties in 2018.

Management

The mall is managed by Brookfield Properties’ retail division. The on-site management team oversees operations, leasing, and events, but specific names of current managers are not publicly listed in available sources. General oversight falls under Brookfield’s regional leadership, with local staff handling daily operations.

Address 364 Maine Mall Rd, South Portland, ME 04106 Phone Number (207) 774-0303 Website www.mainemall.com

Economic Impact

The Maine Mall significantly impacts South Portland’s economy, contributing millions in retail sales and property taxes. It attracts over 10 million visitors annually, boosting local businesses like hotels and restaurants. Its role as a retail anchor supports Maine’s tourism and creative economy, especially in the Portland area. Exact figures for 2025 are unavailable, but it’s a top economic driver in the region.

Employment

The mall employs hundreds directly (management, maintenance, security) and supports thousands of jobs through its 100+ stores. Estimates suggest 2,000–3,000 retail jobs, varying seasonally. Brookfield’s management and tenant retailers provide diverse roles, from entry-level to professional. Precise 2025 employment data isn’t available.

Compliance

No specific compliance violations (e.g., environmental, labor) are noted for The Maine Mall in recent public records. Brookfield Properties adheres to federal and state regulations, including Title 13 for data privacy, as typical for large real estate firms. Without specific reports, it’s assumed compliant based on industry standards.

Reputation

The Maine Mall enjoys a strong reputation as Maine’s premier shopping destination, praised for its variety of stores and accessibility. Customer reviews highlight its clean facilities and diverse dining but note occasional crowding. No major controversies are reported, suggesting a positive community standing.

Social Responsibility Participation and Involvement Score

The Maine Mall engages in community events, such as charity drives and local business promotions, often hosted by Brookfield Properties. It supports Portland’s creative economy through events like art fairs. However, no formal CSR programs (e.g., sustainability initiatives) are detailed in public sources. On a 1–10 scale, I’d rate its involvement a 4, reflecting moderate participation through events but limited evidence of robust, structured social...

Was having fun at one of the Round1 Arcade games until two young boys decided to took my hat and ran away. Immediately notified R1 staffs, then, mall security and found out how they looked like, but they were long gone. nothing I can do about it. Yea, it’s just a hat but watch out, they might come back next time not just for a hat, but maybe for a coat, a purse, a phone, or anything you leave visible and accessible.

By the way, this happened on 03/20/2022 at 12:25 pm. They took off from the escalator to the mall and almost knock one of the Round1 staff down there. Ran towards the direction of JC Penny and probably left the mall through the food court entrance or the JC Penny’s entrance. Two young white boy (middle school or early high school) one in black pants & hoodie, possibly with long curly hair. Other boy was in black hoodie and grey sweatpants. If you somehow see this and might have witnessed the incident or know who they are, please contact the mall security, they have my contacts. I don’t need my hat back, I just don’t want them to do that to somebody else.

Big shoutout to the R1 staffs and mall security for responding so quickly, especially, to Officer Potts, who spent hours to review footages for me and tried to identify those two. She is doing a great job trying to keep the mall safe and get lost or stolen stuff back to...

If I could give the mall security zero star, I would in a heart beat. On Saturday December 12 my sister and I went to aldo, an altercation took place where I was bleeding and not one single person came to my aide. No one assist me from aldo or even security from the mall. After trying to complain about an employees treatment towards me, Aldo manager began arguing with me, soon after my things were thrown on the ground almost hitting me. Security was immediately called and instead of lieutenant bishop hearing my side of the story or my sisters side, he instead stood firm pointed at the door and yelled “get out right now”. I have never been so embarrassed in my entire life. My sister and I started to walk towards the door, when we looked behind us, lieutenant bishop was still following us like criminals. When I told him “you don’t have to follow us”, he continued to follow us. What crime did we commit to be treated like second class citizens when I was treated badly prior?? Are customers now criminals, does our voice, story not matter? Did my safety not matter when 5 boxes were thrown at me? I want to know why my sister and I were treated like this. It’s not okay and this mall needs to...