Salon Blonde — Attraction in Spring Hill

I have debated for weeks on whether or not to write a review, but I think it’s only right that I put my experience out there and show that no amount of money makes you the best stylist there is. I won’t put anyone’s name on blast. I will however talk about my experience as a former “associate”. It is very unfair the way the associates are treated. While I fully expected this journey to be a tough one, I did not anticipate being belittled and flat out disrespected by someone who was supposed to be my “educator”. There is a 4-6 month period where you are working under a stylist and they teach you everything about the salon and how you do things their way. What I didn’t know, was that during the 4-6 months you cannot call out even ONCE, not even if your child is sick and you have absolutely no one to watch them. I had no choice but to miss work that day and when I got back the next morning, I was ambushed into a meeting by my educator and for some reason another educator as well. This meeting was them “letting me go” because I missed that day and had asked two days prior what I should do if I’m feeling very sick because my wife had the flu and was told to come in unless I was running a fever so I did go into work on that day and had graduation the next day and then called out the day after graduation. I was told that, because I “tried to call out” because I was feeling sick and my wife had the flu but she didn’t look like she had the flu in my GRADUATION photos that I posted on my social media and I called out for my son being sick, they had planned on letting me go. For the first 4-6 months you’re in a probationary period and you absolutely cannot miss work at all but I was never told in the beginning that even if there’s an emergency you cannot call out for any reason.

A higher level stylist cut and colored my hair which you can see in the pictures and I had no idea my haircut was so bad until I flat ironed my hair and one of my good friends pointed out that my hair in the back looked awful. However, since I didn’t notice this right away I showed my gratitude and thanked her I don’t know how many times but I’m a little self conscious about my looks and weight so it was a bit of a change, but I liked it!

In my “meeting” with these two educators one looked at the other after saying I was visibly upset about my hair and said, “You know, I was just saying how a while back I had put on some weight and had I cut my hair that short I probably wouldn’t like it” “so maybe that’s what was wrong” This upset me so bad and I felt like they were just reaching for reasons to not keep me in the salon because I didn’t fit their “standards”. And no, this is not every stylist there. I had the pleasure of working with some very sweet and talented stylists. But some of them have let the money get to their head or something. I was also told that I wouldn’t be that successful anywhere else and was constantly reminded about just how much money some of them make. It’s just not the way I was raised. I wasn’t raised to treat people in such a way that makes them feel like less of a person. I understand being professional and looking the part, but there is no reason to treat brand new stylists like they’re not as good as you. I’m thankful for everything I learned and was taught, whether that be things that I can work on and get better at, or things I shouldn’t do (as far as treating others).

I came out of school knowing that I may not find my forever salon right away, but I definitely was not prepared to be treated this way. I’m so disappointed, but forever thankful that I didn’t waste anymore time not being recognized and also being scrutinized for things that were being made...

I did not receive the look that I wanted. The hairstylist knew prior to working on my hair that I previously had black box day.. and proceeded to continue with the process even after, I myself suggested a test strand just IN CASE the bleach wasn't going to take but instead she told me that it should be fine. After 3 hours, I left the salon with my hair looking almost exactly the same.. only difference was a had reddish high lights. The goal was to get a balayage with blonde… I spent $295 that day for something that was not even CLOSE to the picture I had shown her. As a professional stylist, if the look was going to be impossible with the box dye that I already had in my hair, I should have been made aware that.. I went back the next day because I couldn’t stomach the fact I spent nearly $300 on something I was not happy with. I had the manager take a look at my hair, and also showed the inspiration of what I thought I would somewhat be leaving with.. The manager, the person that did my hair, and another stylist proceeded to tell me that unfortunately there was nothing more they could do because my stylist did everything she could in order for me to not leave with my hair looking ridiculous from the bleach not processing well.. The point I was trying to make was that if I would have known right from the start that there would hardly be a difference, I would have not continued with the appointment and would’ve much rather saved myself a couple of hundred dollars. Trust me when I say that I’m not the kind of person that likes conflict. It took everything in me to go back & tell them I wasn’t satisfied… literally to the point I was nearly having an internal anxiety attack from sitting there listening to all 3 of them tell me that I would have had the same outcome anywhere I went & that this is why I should never use black box dye. I felt stupid, defeated, and unheard. I’m not sure why, probably because I felt bad for complaining.. But I ended up making another appointment to come back in a month so that I could hopefully get somewhat closer to the look I was going for.. as my appointment was coming up, I realized I actually didn’t want to put any more money into this salon more than I already have, and decided to cancel 3 day before my appointment. I already knew and understood that there was a 24 hour cancellation fee, that’s why I made sure to cancel days before.. Explain to me why the day of my appointment, they tried to charge my card TWICE for the amount of $165!!! For apparently doing a “no call, no show.” I then had to call the salon and confirm that I called 3 days before to cancel and that they should have never tried to charge me & they also seen on their end that i indeed did exactly that & apologized to me. I’ve never been the type to make bad reviews, but it’s been a little over a month now since all of this has happened and unfortunately I’m still upset over the situation. It’s very obvious that as long as they’ve made their money on their end, they couldn’t care less. The fact that I came to so many people & got their opinions on the situation & was told by every single person that I have every right to be upset, just gave me the confirmation I needed to know that I wasn’t just being over dramatic or being a difficult client. Maybe if your hair is already light or you’ve never used box dye then I would recommend… BUT if that’s not the case, I DO NOT recommend going to this salon.. just because blonde is their business name, does not mean u will walk out with blonde in your hair. Trust me I definitely learned...

I decided to try them because they are close to home. Would not recommend. Let's start with the greeting...oh wait, I was never even greeted! When my stylist finally came over, she asked if I had signed in and I told her that I wasn't able to because my name wasn't listed. She asked for my name and looked it up and shrugged and said, "come on back." I said, "oh are you my stylist?" She said, "yes" and kept walking away without so much as a "Hi, nice to meet you." I don't need a stylist to talk with me the whole time, but a greeting would be nice. I gave her two options that I was thinking about with color and she said okay and left. Came back with the color and wasn't even going to tell me what she was doing unless I asked I guess. I was offered a conditioning treatment that, one would assume, would leave my hair feeling moisturized and healthier. Not the case! Can't even run a brush through my hair after shampooing and conditioning for the last week! Feels like straw and was definitely healthier prior to the conditioning that cost me $50 and was supposed to continue to give results for up to 30 days. If you do try the salon, I would definitely not recommend the "conditioning treatment" as that was a joke and a waste of money. I won't name my stylist because I truly don't want to hurt anyone's career in case this was a one time thing; however, I had an all over color done and left the salon with my roots an entirely different shade of brown than the rest of my hair. I'm accustomed to paying in the $300 range for an all over cut and color and about $150 for a root touch up and cut. This was almost $300 and I left the salon needing a root touch up. She mentioned when she was done that she wasn't quite pleased with the way my roots turned out and said she would address that on my next visit. I take partial blame because I was in a bit of a time crunch with my schedule that day. I shouldn't have left after she made the comment about my roots and had her fix them on the spot (though it wasn't as visible to me until I got home in my lighting). That said, she should have immediately offered to correct the problem instead of telling me that she would address it on my next PAYING visit. Do with this information what you will...I will not be returning or referring anyone here. I think I've written 5 poor reviews in my lifetime, so know that I don't make a habit of this unless I'm really...