PA Fitness York Galleria — Attraction in Springettsbury Township

I like PA Fitness in general; it reminds me a lot of the gym I go to when I go visit my parents (out of state); which has a turf area, spin classes, a lot of equipment to choose from, movie theater cardio room, and a smoothie bar. When I go home to visit them, I always go to that gym and stop by the smoothie bar immediately after.

When I was being sold on the elite membership, I was told that I would have access to the location at the York Galleria mall, which is the only one with a smoothie bar. I go on their website, and it says they have a smoothie bar. Great, so I sign up. Now after a month or so with my membership, I finally stop by to this location expecting it to have a smoothie bar. And nope, it does not. I went to the front desk and asked the guy there about it and he says that they haven’t had a smoothie bar in over a year! It’s been gone more than a year and they still have it posted on their website (as of 1:44pm today when I took a screenshot of it to make sure I wasn’t mistaken) and they are still telling people that they have it when they sign up for memberships. I just feel so much distrust for them right now because I basically have been lied to in order to sell me a membership.

They were knocked down another star because for someone coming from a different location, their women’s locker room is not entirely intuitive to find. I first saw the men’s locker room, kept walking through the gym looked around the same side of the gym as the men’s locker room and saw the pool. Wasn’t sure if I went too far, so I had to ask someone who was in the middle of his work out (super nice guy, feel bad for interrupting his workout) because there was no one at the desk at that time. It’s right next to the pool, but sort of tucked back in the corner. You won’t see anything that actually says “women’s locker room” until you go all the way to over by windows at the pool (which is basically at the complete other end of the gym from where you walk in at) to see anything that says it’s the locker room.

Overall, I like the equipment they have, like the saunas and red light therapy; but I really hate that I was lied to. I am still going to go because I paid for a year, but now I’m on the fence on whether or not I’m going to pay for another year after...

I signed up at this gym today after taking a tour with the manager, Melissa Faust. She was so informative and had a great personality. I’m extremely impressed so far. I’ve toured at 3 different gyms before this one and compared all the pros/cons for each. I have 4 kids so adequate child care, a safe child care room and cleanliness was a MUST. They hit the mark for all my expectations. Child care is included in my membership. Which is only $39.95 a month. They have a cinema room where they play movies and dim the lights to workout in. Fitness classes. A pool and hot tub. Sauna. And I get to go to all of their locations which was big for me. You get a free fitness assessment and 1 hour session with a personal trainer, my appointment is for tomorrow. Other gyms I toured either had no childcare, were dirty, machines were old and broken, were over crowded and a few other undesirables. I’d like to make it clear, after reading another review, that I was made well aware that I was signing myself up for a 12 month membership. The same amount of money will come out of my bank account monthly for the next 12 months and then it will switch to a month to month basis. This was explained thoroughly and I even had to initial and sign my membership forms. So for someone to be angry and say you cannot cancel and they drain your account is ridiculous. You know what you are signing up for. I hope as I continue to use this gym, that my perception of it doesn’t change. I am extremely pleased thus far. If you are looking into a membership, all you have to do is ask for a free temporary pass and they will gladly give you one! If you decide to get a membership, please mention my name, as I will get perks for a...

I was one of the first members at Golds Gym, actively attending this gym with my entire family. When Covid-19 hit us hard in March 2020 , forced us all to quarantine. My account was being charged during the pandemic, I noticed and called Golds gym to cancel my membership due no kids club and lack of hours of operation , I spoke with management as well made a stopped payment with my bank. My account went to collections (Gym failed to do their job) and I so kindly had the charges removed. During this time Golds was transitioning to Pa Fitness and majority if not all familiar employees was no longer there. However my husband remained a member and Pa fitness later opened their kids club. Today I chose to go with him to this Gym and to my SURPRISE my account never was closed out within this transitioning. I began to explain to Adam , he dismissed everything I was explaining with rude customer service or any care at all. He begin to tell me I’m unable to come in as a guest with my husband due to this issue. The issue here is Adam rude demeanor and lack of care for my situation and h ow long my family been a member of this now struggling gym. He never once asked if there was anyway he can help this situation or even try to help. I do not recommend this gym , kids club hours are always changing and the employees / management could care less about their members or...