York Buffet — Restaurant in Springettsbury Township

WGAL Updated: 9:50 AM EDT Mar 12, 2018

A buffet was cited with 21 violations earlier this month in York.

The York Buffet at 2965 Concord Road was inspected on March 1 and found to be out of compliance, according to the Pennsylvania Department of Agriculture, which is responsible for food and restaurant inspections. The following violations were reported:

--Observed Eight dead roach-like insects in the sushi area behind wire shelf and under flat grill. At least five dead roach-like insects under the wok table and bain marie on the cooks line. Observed at least 7 dead roach - like insects behind the water heater.

--Shrimp, crab, fish, soft cheese was held at 48 - 54 °F, in the sushi bar area, rather than 41°F or below as required. Approximately 9.5 lb of food valued by manager at $50.00 were discarded.

--Gaskets on bain marie units are repaired with tape and materials unapproved for food equipment.

--Loose rubber door gaskets observed on the both bain marie cooling unit.

--The handwash sink near the walk in cooler was blocked by a stack of cardboard boxes and not accessible at all times for employee use.

--Floors under equipment and all corners in the kitchen area of the food facility is extremely dirty, dusty, and in need of cleaning.

--Observed a build up filth and black slimy residue in all floor drains in all areas of the food facility.

--The Person in Charge does not have adequate knowledge of food safety in this food facility as evidenced by this non-compliant inspection.

--Observed wet wiping cloths on cooks line, back kitchen preparation table, and preparation table near two basin sink not being stored in sanitizer solution.

--Observed cooking and cooling equipment, in the kitchen area, with encrusted grease, food debris and soil accumulation.

--Observed clean food pans in cooks line area, stored wet in a manner that does not allow for draining and/or air drying (wet nesting).

--Observed buckets\containers of dirty liquid on the floor in the dry storage area, on shelf under the preparation table, and on the floor in the rear kitchen.

--Food facility is not removing dead or trapped pests from control devices frequently, as evidenced by observed old / decaying * in pest control device in the * area.

--Preparation table shelving, in rear kitchen and cook line areas, has non-food contact surfaces exposed to splash, spillage, or other food soiling, made of an absorbent and rough material.

--Mechanical warewashing equipment observed with build up of filth and food residue and not cleaned before use, and frequently throughout the day.

--Non-food contact surfaces throughout kitchen, sushi bar and storage areas not cleaned at a frequency to preclude accumulation of dirt, grease and soil.

--Floor in the walk in cooler and freezers are made of concrete and is cracked / roughened / and is not a smooth, easily cleanable surface.

--The floor / wall juncture in rear kitchen area is not coved and closed to 1/32 inch.

--Rear door to the outside, located in the kitchen area of the food facility is being propped open.

--An open employee's beverage container and bowl were observed on the bain marie in the rear kitchen area, a food preparation area.

--Observed bowls being used as dispensing scoops in bulk soy sauce, duck sauce, and flour.

--Food dispensing utensil in salt food observed stored in the food and not with handle above the top of the food and the container.

--Food utensils in sushi area observed stored in a container of water which is not maintained at 135°F.

--Observed in-use knives stored between flat grill and fryer, an area not clean to sight and touch nor easily cleanable & sanitized.

--Beef and Pork observed thawing in standing water in the three basin sink, which is not an approved thawing method.

--Wall in the dry storage area, has a hole, or is broken and in...

Honestly was there and they had thanksgiving day prices. Got sat in a corner where it was so hot . Basically got ignored then rushed only 30 mins in. Asked for water lady was like to go? No im literally like to drink now. Paid almost 50 for the experience then to basically be escorted to pay which was ridiculous. Rushed was definitely an experience there as a first. Other customers agreed they were too.

Ive come back since then now February. Absolutely horrible customer service. I couldn’t eat in peace without a waitress rudely walking on our way multiple times 10-15 times we were there an hour. They just kept watching us eat. Way back when the staff never did that. They were so much more relaxed. Didnt even get my dessert and had the tray put down to pay. Dinner prices which they dont tell you they expect you to read it in one of the 10 signs they have from added grautuity. To dont waste food (which its a buffet) to the food plates are weighed after. Made it uncomfortable for my fiance who isnt a big eater but wanted to enjoy a nice lunch with me. He felt very forced not wanting to be rude to eat everything. Wanted to to finish my egg drop soup my favorite! The soup tasted disgusting like olive oil gone bad and the eggs smelled raw and looked slimey which made it looked not cooked throughout. Told a waitress who told her boss. Said waitress proceeded to complain to her coworker. 45 for sunday lunch with rude staff and raw soup. Being told if i dont know what the soup is supposed to be like that? I always get the soup every place i go i know what itll taste like. Never going back...

Upon arrival at the restaurant, I was discriminated against because I have a Trained Certified Psychiatric Service Dog. My dog is required to ensure I'm able to partake in activities out in the community. I rely on my service animal the same way a blind person would rely on theirs. The manager immediately questioned me as to the validity of my dog being a service animal. From there, I was escorted into an overflow room, and the waitress directed me to be seated at the 1st table inside the doorway. Before I could even consider having a seat, the manager immediately exclaimed no and further directed me to the very back of the empty room. He proceeded to state that I could sit there, but my service dog was not permitted outside that room until I was preparing to leave. Please note that my dog is trained, and I have never experienced any issues either with her or anywhere we've gone. There were very few customers, to begin with, and I certainly know how to handle my service dog in any and all situations. Taking all of the negative aspects into consideration. I chose not to spend my money in this establishment and never will. I will, however, let people know the type of discrimination that is taking place. Thanks to the managers' actions, I had a psychotic episode, which is precisely why I have a trained certified service animal to help avoid such mental health problems. I wholeheartedly feel that everyone who has an understanding of mental illness and service animals should completely avoid this restaurant. Thank you for reading my review, and have a...