Mattress Warehouse of Bartonsville - Stroudsburg — Attraction in Stroud Township

So much for a new mattress. The sales person was great and had a great experience buying the bed, but day of delivery was another story. We removed our California king mattress out of the house (not an easy task) and were going to take it to the dump as our new mattress was supposed to be delivered. We haven't heard from anyone so we decided to call and find out what was going on. Turns out our mattress isn't being delivered for another week (nice to know). After the sales rep did some research called back and stated that our mattress was damaged and they are getting another one in for next week. He stated that someone called us last night and left us a message. We checked to see if we missed a message but no message. We did however see that someone did call but never left us a message. So luckily we did not take our mattress to thr dump as we would have to sleep on the floor but had to lug the mattress back into the house. We ended up canceling the order due to the aggravation and will shop somewhere else for a mattress. Update.. we received a call from management offering $600 off our mattress for our inconvenience. We decided not to take it. Update... still have not...

When I first walked in, I was quickly attended to. I started talking about the little research I had done to try to figure out the best fit for me. At first, I felt a little uncomfortable maybe even a little talked down to- but to be honest with you I don’t know anything about Mattresses. As Rich kept talking I realized he REALLY is a subject matter expert about mattresses, I mean this guy knows more about mattresses than most people know about anything, so eventhough he seemed like a “know it all” he really did -know it all. To be clear he wasn’t pushy at all, I never felt pressured. In fact after I said I liked one mattress he let me know it was one of the most expensive ones and showed me more affordable mattresses with comparable features. I also met his co-worker Dave while we did paperwork, he was very personable and fun to talk to while Rich very efficiently went through all my paperwork and made sure I understand every detail of my mattress, my delivery and overall bill. I would recommend anyone to buy a mattress here, you get tons of education, and you can lay around on the displays as long as you want to really make the...

My husband and I stopped in to just browse the mattresses at a few stores in the area and we ended up leaving with one from here. I thought the bedmatch technology to find your perfect bed was cool. My husband and I are very different sleepers and it combined our profiles and we were very impressed with the selection it gave us! We had the pleasure of working with John Murphy. He was very informative, friendly, professional, yet down to earth. He explained why each bed was a fit for us, the pros and cons, and had us rate the comfort from 1-10. He kept track of everything we said about each bed to remind us of our favorites. He didn’t rush us at all when we were being indecisive between three mattresses. And he was personable and friendly. He made us feel very comfortable. We left with the perfect bed for us and we would definitely recommend John to anyone else...