Sew Fabulous LLC — Attraction in Summerville

BRIDES. I don’t recommend this shop to anybody who is looking for good wedding dress alterations. On my first appointment, I was seen by who I believe to be Angela. I should’ve RAN when I tried my dress on with her and nothing was pinned or measured. I walked out without voicing these concerns, but text my peers about them. (I have sent this proof to Angela who continues to avoid it and continues to tell me I was “very happy” although that was never stated). Unsurprisingly, when I came back, someone else helped me and we found that my dress needed to be taken in twice as much as was written down by Angela. Michelle seemed knowledgeable on wedding dresses and made me feel better. On the third apt, my dress fit much better in my bust area. The corset was crooked and the belt was not aligned (I have picture proof as well in their shop). She told me that would be fixed. She pinned my dress during this apt for length. During this time. I was more confident. I called to make my last apt and was told that I could walk in to pick up and try on. I came in on a Sat by myself. Because they were busy that day, I felt very rushed. (Angela claims I was never told I could walk in. I’ve offered time and day stamp if she were to have recorded phone lines and was avoided) The front of the dress appeared fine other than possibly the length. I did not have my shoes on when they laced me up. I asked them about the length and if I should try my shoes on. They said the length would be great. I trusted them(now realizing I shouldn’t have). I never saw the back of the dress but again I trusted that they would know best and tell me if anything looked off. I walked out with the dress. At the time I felt okay, but something told me to have a second opinion. With outside perspective, we ended up finding many things wrong. The dress was in fact way too short with my shoes and cut unevenly, the corset was still crooked, the train was all bunched weird, among other things. With ONE WEEK to go before my wedding, I was left to buy a brand new dress. Angela mentions how they offered for me to come back in (which is true, however rudely), but failed to mention how close my wedding was. There was no time to waste and even if there was, I couldn’t trust them again. When reaching out, we were met with nothing but denial and blame shifting. I guess they assumed that because I walked out with my dress that day, it meant it was a job well done. I have picture proof of everything that I have sent to her, a few of which can’t be denied. all of my hardcore proof of my feelings and issues have been avoided. She claims we wouldn’t return calls but my mom has left voicemail and Angela stopped responding to my emails. To be clear, Angela was only there for the first out of 4 fittings, yet seems to feel like she can tell me how I was feeling during the whole process. While at the same time telling my bridesmaids that they cant speak on the matter because “they weren’t there.” All Angela has to base anything on is what her employees tell her or base it off of a moment or more where I was smiling in her “footage.” (I even offered to sit down with her and listen to the audio and go off of what was said rather than saying I was very happy because I “looked happy a few times”. She avoided this also) she told me my dress was WAY too big and took a lot to alter it to my body. I’m no expert, so I had no idea initially. I asked why they didn’t tell me how hard it would be before taking on my alterations (again avoided) Michelle mentioned that I should’ve gone with a smaller dress since it has corset, but even this wasn’t said until the 3rd apt. There is a lot more detail but this message is already so long. All in all, please read her responses to any other negative reviews she has. I was deceived by the positive ones. Just know that if anything goes wrong, no accountability will be taken and you will be met with rudeness, no apology, and absolutely empty pockets. If we had been met with more grace and felt as if they cared at all, maybe I’d be able to...

Angela, the owner of Sew Fabulous, LLC seemed nice and helpful. She had my dress for about a month and I was able to pick it up 3 days before my wedding. When I went to her house I planned on trying it on as I was literally undressing when she asks "oh you're going to try it on?". Feeling like an inconvenience I said "I don't have to" but my mother asked if she would just show us what she had done. She barely unzipped the garmet bag and pulled out a little bit of the bottom of the dress, a part that was completed. We were satisfied and left with the dress. It was my mistake to not try to it on at home but the next few days were so busy and we were confident Angela had done what we asked. When we took the dress out of the garmet bag about 20 minutes before the ceremony EVERYONE (approx. 10 people) saw that the bottom of the dress had not been completely stitched all the way around. There was about a 12 inch gap of scissor cut material in between the hem that was completed. The mistake was front and center, i could see it plain as day when i looked down. Nobody made a big deal of it at that time bc I was I about to get married and they all told me "don't worry no one will notice" but it WAS noticeable. I regret that nobody took a picture. Throughout the night the dress continued to deteriorate. A few days later I contacted Angela to let her know and she offered to "re do" it. After I said that wouldn't be necessary as I was already married she went on to tell my aunt that it was my fault bc I had stepped on it. I asked Angela to alter my dress right above my shoes for that very reason. My aunt explained that she saw it come out of the bag that way and I had not stepped on it. Angela has stellar reviews which must contribute to her arrogance since she refused to believe she was capable of making a mistake. Most of her work may be great and I'm glad most people don't share my experience but I feel it's necessary to warn others that if she does in fact mess up she will not make it right. If you do use her be prepared to pay a lot and please inspect your garmets before you leave. I do acknowledge that I'm at fault for not trying on the dress and not taking a picture of it 10 minutes before I walked down the aisle. Her condescending manner after the fact is what truly bothers me most. Im not a liar. As stated above, i have several credible witnesses. Feel free to...

I’m pending my review at the moment, until I receive my uniform shirts. I’m a bit nervous due to my lack of research of the recent reviews and pricing..UPDATE: I got a missed call from an 843 Moncks Corner number thinking it’s one of my coworkers, turns out it was the owner whom I never came in contact with during my visit. She stated that she noticed I left a 2 star review on google and asked why, if I’m unhappy with something, completely ignoring that my review is pending… She then proceeded to say that “we have a 4.0 rating” and I’m trying to wrap my head around what kind of person whom you never met calls you out of the blue to gaslight you in that manner. That is not showing concern to a customer at all! That made me highly upset. I thought it was rude and disingenuous considering the fact that I’ve PAID for a service and awaiting the results so I don’t see why she would even cross that line. The women I met in person were very helpful and nice so my issue is not with them. I will continue to update this experience until my uniforms are returned or my money is refunded.

UPDATE: People have a right to review as they see fit, whether they’re awaiting service or after receiving it. That is what I did and I made it very clear to you that my review would change upon such. You specifically stated to me that if I’m unhappy I can pick up my items because your business has a 4 star rating on Google and that is why my tone of conversation changed with you. If you were truly sincere about whatever my concern was at the time, you would’ve never continued the phone conversation with a gaslighting response, so yes I had every right to be upset. I don’t have a problem with you contacting my unit because I don’t mind explaining to them my grievances. I’ll do my part and contact the BBB. Thank you...