discoverpc.NET Computer Solutions Center — Attraction in Superior

Not a person that typically like to write a bad review, as I work in customer service myself and I know what it is like to have a busy day. Yesterday, April 8.2025 myself and husband stopped to see about having someone look at our computer, which we had purchase there and have done business with for many years. We rang the doorbell to get inside, was greet and told to wait as someone would be with us shortly. Waited 15 minutes, a worker came out of the back room twice one time to get a glass or water and the next time to get a pizza delivery order and went directly in the back room. He did not even knowledge us either time. So very rude and unprofessional. At this point we left. We went down the street to A Plus Computer. Bruce greeted us and we were helped within 5 minutes. Long story short Bruce has already fixed our computer called this morning April, 9, 2025 and he get an A+ for customer service. By the way he a one man shop and very...

By the way, even though it was not a normal part of your daily business territory. Matt did an outstanding job guiding me through the change-over to my new $195 Nokia6 mobile phone. Not only was I able to bail out from my i5S and buying another of Apple's expensive toys but I am now using wireless calling here in the woods as a critical lifeline should I need it. In the 30 minutes he spent with me he delivered more help than hours of phone time with Apple, AT&T and CenturyLink (plus two more hours in two trips to the ATT store on Tower).

Like discoverPC, The Raffetto Group sells its time, and it annoys me when my time is wasted with incomplete and incorrect information given by folks too busy to do better. Please share this with everyone on the team because if the team doesn't do it, then the individual can't. Best...

As a small business owner, it's tempting to save money any way possible. With help from discoverpc's team, I have learned that pc and software maintenance are the wrong places to try this. Even for a simple set-up, having dependable equipment, the right software and back-up systems, etc. are complex and time consuming. Downtime and fixes after owner-operator errors or other unforeseen problems costs much more than making good choices on the front-end. It's embarrassing at best and catastrophic at worst to delay client deliverables due to problems that could have been avoided. Discover PC has done a great job of positioning me to keep my small, pc intensive business running...