I have a local business that has the Razelle 360 business plan. Thank goodness I do because this plan and Razelle's exceptional service saved me a ton of money! I needed to improve my wifi speed so I upgraded my plan with my carrier. They sent me something in a box, and I was supposed to be able to install it myself! I had no idea what to do with it so I called Razelle. Timothy from Razelle was an enormous help in discerning my exact needs, explaining to me that what I ordered was much more expensive than what I really needed, renegotiating my plan with my carrier, and that, in the end, saved me over $100 per month! Because my wifi carrier is a huge business, I was on hold forever and was bounced around from person to person. The whole process took 4 hours! Tim sat patiently with me the whole time until the problem was resolved. He was extremely knowledgeable, polite, and professional. I'm...
Read moreRazelle basically stole My money, I went in for a DirectX error issue and I couldn't get my microphone interface to connect with my acid pro music program I was told they could resolve the issue after 2 weeks the issue had not been resolved I was called to get my computer and when I got home I had found an additional issue with my acid pro music program, I was told to bring it back but they head technician explained he did not know anything about music programs, I asked why the technician I spoke with led me to believe he could fix my issue and he was not able to produce an explanation. So I basically paid them to give me another computer issue...
Read moreI can’t say enough positive things about Razelle. I work for a small business in Michigan that uses Razelle’s services and we have never been disappointed. They take care of literally everything. We use them for web services, security cameras, media, wifi, phones, etc.! Tim is such a standout guy — he truly is so kind and cares for each customer. If you need anything at all, Razelle is there immediately to help whether it’s a time-pressing issue or not. They are truly generous in all of the work that they do and I am so blessed to be able to work with and support this...
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