AMC Allegany 8 — Attraction in Town of Allegany

Everything is very dated. Theaters smell awful and the seats and floors are pretty gross. Prices are way too high for the area especially not being a new or clean place. I do appreciate them trying a little bit of updating w the new self serve soda and popcorn toppings but it's a zoo before movie times and such a mess with everything covering the entire lobby floor. I stood in a line out the door foreverrrr while ppl were going through all the options and not knowing how to get the soda out and just kept dispensing ice with no one helping them. I look over at concessions and there is not one customer but 3 employees standing around. If you're not going to help with the long a** line at least clean the buckets of popcorn all over the floor or something! It might just be me bc I get the same thing every time I go so it only took me a min to get my soda but I feel like ppl should know what they want when they're about to be ordering a drink... Most employees are nice when you're directly dealing with them but seem very lazy bc a lot of the mess and stink is from the theater not being cleaned very well or often enough! I gave two stars bc they do get the newer movies in quick and are pretty nice for the most part (which is kind of a low expection I feel most ppl have)...they need to update the theatre and hire ppl that want to be there or at least have some kind of customer service. It's fine if you're not a ppl person but if that's the case don't get a job where all you do is...

I have not been to a movie in 3 years. A lot has changed. The movie business is no longer about service. It has become, in an attempt to streamline your experience, a self service experience. It was not clearly explained to me that the seating in the theater has changed. So when asked to look at the monitor and pick my seat I found what I was looking at confusing and didn't understand the seating configuration. When I asked the attendant where is the middle isle he didn't pick up on the fact that I hadn't been to the movies since the upgrades had taken place. By now there was a long line behind me and I was becoming upset and embarrassed. I asked if the attendant would just give me a ticket and I would take whatever seat was available. He said no. You have to pick a seat on the monitor. At this point I just wanted to leave. So I guessed at a seat location. Ordered popcorn and drink. I was given my popcorn and a cup. You have to dispense your own drink and butter/salt your popcorn. As I entered the theater it all started to make sense. The aisles are on the outside and marked by large capital letters in the carpet. The new seats very comfy. They are adjustable recliners with heat if you want. The surround sound system was way too loud for me. The movie itself was wonderful. It cost me $7.99 for the matinee @1:00 P.M. Total cost with large popcorn and large drink = $19.75. Would I go again? Maybe with earplugs. I didn't find the experience...

Paid $60+ for 4 tickets to watch the new Minecraft movie in 3d. Then another $60 for the 2 tins (2 bags of popcorn) along with 4 drinks. After over $120 paid, the starting promotions were blurry, even with the 3d glasses on. It instructed us to put the glasses on, and even after that, it was still blurry on people's faces, almost like the 2 images (which makes it 3d) weren't lined up properly. It could have been the cheap glasses you get from the theater also. As soon as Dennis went into the Mines. The movie stopped, the lights came on, and we sat wondering for a good 2 to 3 minutes, wondering what was going on. Then a Karen of an employee walked in claiming 3 teens didn't have a seat and their Mom had called him to complain, and he continued by saying how "he didn't need someone yelling at him". Then, instead of trying to figure out who was in the wrong seat, he proceeded to ask who all is in the right seat and dragged the issue on instead of acting like an adult and handling it. Eventually, he checked everyone's tickets and found some guy sat his kids in the wrong seats. What a terrible experience all in all. I can not recommend the 3d experience here until they get it figured out or stop offering 3d for movies that aren't meant for 3d. I also can not recommend it due to the poor management abilities of whoever stopped the show to whine about being complained to when he's working in...