Rented out a Private Movie screening at this theater for my daughter's birthday celebration. It was such a pleasurable experience from beginning to end. The theater and the workers were all so wonderful, knowledgeable, friendly, helpful and detailed. I had a great deal of correspondence with Nick beforehand when booking the event, scheduling the concessions and finalizing details. He was always quick to respond, helpful and answered any questions/concerns in a professional manner. When I arrived at the theater on the date of the event, I was greeted by Pam who was a breath of fresh air and sunshine on a rainy day. I was extra appreciative of the effort her and had team put in prepping for my 40 guests. She was accommodating, helpful and made sure the event went off without a hitch....and made it seem effortlessly. Getting 40 guests fed and seated in under 30 minutes could be a daunting task, but not for this commendable team! The team at the concession stand were so patient with each child, asking them which snack and drink they wanted in their to-go box, while simultaneously ensuring the adults got their popcorn and drinks in a timely manner. They even were accommodating to a couple of guests that arrived after the start of the movie. The theater was clean, spacious and exactly what I was looking for during these unprecedented times of Covid. All employees wore masks and even behind their masks their dedication and friendly dispositions shone through. The popcorn and drinks were fresh, the individual pizza boxes were warm and tasty and just the right size. The movie started on time and ended with just enough time for a group picture before the guests left and an employee was kind enough to assist in capturing a picture of all the guests in 1 wonderful shot. The movie was enjoyed by adults and children alike and in my eyes the cost was well worth the unforgettable experience. Thank you Showcase Cinema de Lux Farmingdale for all your efforts, which certainly did not go unnoticed. Quality beyond compare! This was my first visit here and you've earned a...
Read moreThis is a really nice theater, they have the reclining seats which are always a plus and at this point feel like a must have, the rows are also staggered stadium style which means that there aren't a lot of seats available you will be able to see the screen without seeing anyone in front of you. It was also very clean although it was the first day theaters were open again in New York.
Since it is Showcase they have a fantastic app you can use for everything, you can get your tickets on the app and order food ahead of time, it is also completely contact-less with the tickets if you do it on the app. They allow you to pick your seats as well, that way you can show up whenever without worrying about finding good seats.
The screen is a great size and looks really nice and the sound in the theater is really great as well, very loud honestly though that may just have been Tenet.
The prices are a bit high but you are paying for the great seating and screen as well as the convenience.
For COVID-19 it is all incredibly clean and spaced out so you feel very safe, they all wear masks and they cover the popcorn with plastic when giving it to you that way it stays protected while you get to your seats. They have the 6 feet markers everywhere as well as hand sanitizer stations and are as contact less as possible. The seating seemed to be spaced out enough to not cause any issues as well. The bathrooms were very clean and they had every other sink blocked off to have social distancing, they also disabled the air dryers and have the touch-less paper towel dispenser as well as toilers and sinks.
I intend to see a lot more movies as I've kinda gotten into them this year and will likely choose...
Read moreFirst time in this movie theather. Place is huge ,very clean, attentive and friendly employees. Liked the fact they have chicken nuggets & mozzarella sticks ,by the way they were very crispy, non greasy and delicious 😋. A plus for having good coffee!! .Popcorn was tasty too, not overly done with butter. My only complaint was, 1 of our seats didn't close at all. Was broken. Couldn't change it because movie was almost sold out. Was brought to the attention of a supervisor (I'm guessing she was ) who told us couldn't be fix and she will be right back with a solution. She never did. As a courtesy and for the inconvenience to us due to the fact it need it to slide down to get out of the seat and be careful I wasn't gonna get hurt, she could at least offer free or discounted food but NOTHING was mention. We stood for 2 showing. At the second ,a lady came to apologize because something was wrong with the movie and they need it another 10 min. Someone yield at loud: free Popcorn please, Bummer! Again just an apology. Other than that...
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