PC PLUG — Attraction in Town of West Seneca

Very unhappy with our experience. We took a pc in to be checked out for a specific issue that was occurring, also prices on the website were wrong. After waiting the estimated time it took to look at the issues and give us answers they told us the issue it would be and we trusted them thinking they opened and tested the parts. Well, we replaced said issue same day and the same issue that was occurring before still was happening after we put it back together and turned it on. Next day (today) we called to see if they had suggestions and they told us another whole issue it "COULD" be, but saying they didn't think it would be that because it's rare. So after wasting money we didn't have for this look at, we can see that they wasted our time and gas because they didn't even open it nor test any...

By far I would go here before any other location if you need a gaming computer fixed. The people that work here are extremely friendly and treat every PC like there own. Reminds me of going over a friends house to get helped out, treat you like a great friend. Very reasonable diagnoses price that matches geek squad. They fix my computer less than a week, way more faster than any other geek squad that u would have to ship your PC out. The workers in here know what they are doing and are amazing, gladly tipped them and will come again. I wonder In the future if I could get upgrades for my there other than repair. 5-5 price 5-5 fast 5-5 friendly 5-5 helpful Could tell they do not take advantage of customers like some other computer repair stores

They make a stressful accident go...

I bought a WI-FI CARD for my PC as an upgrade, didn’t want to install it my self and ruin my PC in anyway. I also needed to get my PC cleaned. So I called these guys and they have 10/10 Customer Service. Garrett was AMAZING. He told me prices I just couldn’t find anywhere else. Answered all my questions and all in all went above and beyond. When I picked up the PC, it looked like it was never used! They even saw a little spot that wasn’t cleaned while handing it to me, and took it right back and did some more cleaning to it. They helped me take the PC to my car when it was raining and my hands were full, opened the door for me. They are truly a one of a kind store and will DEFINITELY be going back if I have any PC needs....