unorganized. Been with them for a while now. first of all, they never answer when you call & they do not get back to you in a timely manner. So communication is subpar. To top things off, I had put my engagement ring under my insurance last year, or at least I thought. I had spoken over the phone to them, provided all the specs on the ring & they had given me an annual quote. I became curious as to the status recently as I realized I have never seen any info in writing about my ring being insured when I get the statements. So I called, left a message, & called back again because they are so bad at communication. Finally, someone answered & to my dismay I come to find out they never actually insured my ring. Now they say they will & the woman who I spoke w/ over the phone said she would email me the information. She emails me but all that her email says is that she is giving me her email address. She did not provide any details on what information I need to provide to insure my ring. I feel like I am going around in circles & getting nowhere with this establishment. Please help! I am just glad I have not had to use my insurance since I did not even have any although they gave me the...
Read moreI recently switched to State Farm and couldn't be more pleased with the service I’ve received. From the very beginning, working with Cynthia was easy. She was attentive, knowledgeable, and truly made me feel like a valued customer. She took the time to answer all my questions thoroughly and helped me select the best coverage for my needs at a very competitive rate.
The process of setting up my policy was smooth and efficient, and I’ve been impressed by their responsiveness and willingness to assist whenever I reach out. I feel confident and secure knowing that I'm covered by a provider who genuinely cares about my well-being and peace of mind.
I highly recommend State Farm to anyone looking for reliable,...
Read moreI can't express how, they make my life changes, so much easier. I have moved 4 times and traded out 2 vehicles in the last 5 years. Eveytime I have needed to make a change, they get all the info needed and make it happen, without any unexpected increases or having to keep gathering more information. I trust everyone at the office of Brett Overstreet and will continue to have them in my life for as long as they stick around. Thank you Brett, Jacey, and everyone else involved with helping make my life easier and providing me with affordable insurance on my valuables. I will continue to spread the word, that, this is the insurance agent, you want...
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