My brother and I had a fantastic experience this past Sunday at RLA Video Games with Chris. We brought in a large part of our childhood collection—around 300 items including consoles, video games, accessories, Blu-rays, DVDs, and even VHS tapes—for trade.
Chris was incredibly thorough and professional. He spent about three hours with us, carefully checking and pricing every item to make sure they worked and were properly valued. The amount we received for the trade was very fair—actually more than we expected, which was a pleasant surprise.
What impressed us even more was how Chris handled everything solo. Despite being the only employee there, he managed to assist other customers while still giving our collection the time and attention it needed.
We truly appreciate Chris’s hard work, honesty, and dedication. Thank you again—we’re grateful for the experience and would absolutely recommend RLA Video Games to anyone looking to buy,...
Read moreThis WOULD be a five star up until recently. The owner is always super friendly and provides excellent service—I’ve never had a problem with him.
Unfortunately, my recent experience with a new hire (at least I hope he was!!!) was very negative. I came in asking about a rechargeable battery pack I had seen a couple of weeks earlier inside a Wii remote on the shelf, which the owner had personally shown to us.
The new hire refused to check the ones on the shelf, then called the owner and tried to sell us an entire charging station with battery packs that weren’t compatible. When I explained that wasn’t what we were looking for, he became agitated and, in a very unprofessional tone, insisted: “THIS is what you need, I literally just talked to the owner, it has TWO inside of it.”
At that point, we walked out. From now on, I’ll only shop here if the...
Read moreAll artwork is traced, t-shirts and other collectibles are from five below, meijer, Amazon etc and are sold at way higher prices. all games are saran wrapped and charged full price and are not disclosed whether they are CIB, i bought silent hill 2 full price and it wasn't even complete. this is because the owner is too lazy to put games behind the counter. the owner views video games as a profit making business and not a genuine hobby. the owner also posts very weird sexual things in his Facebook group and is actively against the lgbtq community. please do not go here. if you are a true retro game enthusiast as soon as you walk in you will know this place is...
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